Non-Voice CSR: Chat & Email Support + Training & Bonus

Telesys BPO; Makati; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Performance Bonus

Job Training

Job summary

Telesys BPO in Makati is hiring Customer Service Representatives for a non-voice account handling chat and email inquiries. The role focuses on delivering accurate product and service information while maintaining high customer satisfaction. Training is provided and the position is full-time and on-site.

Candidates with strong written communication and a customer-focused mindset are encouraged to apply; interview is on-site with same-day job offers for qualified applicants.

Qualifications

• No prior experience required; training provided.
• Onsite Makati interview process with same-day job offer.
• Full-time position based in Makati, Philippines.

Responsibilities

• Respond to customer inquiries via chat or email
• Provide accurate information on products, services, orders or accounts
• Resolve customer concerns professionally and efficiently
• Document interactions and transactions in the system
• Escalate complex issues to supervisors when necessary
• Meet quality, productivity, and customer satisfaction standards

Skills

Written communication

Customer service

Multitasking

Education

High School / Senior High School

Job description

Telesys BPO in Makati is hiring Customer Service Representatives for a non-voice account handling chat and email inquiries. The role focuses on delivering accurate product and service information while maintaining high customer satisfaction. Training is provided and the position is full-time and on-site.

Candidates with strong written communication and a customer-focused mindset are encouraged to apply; interview is on-site with same-day job offers for qualified applicants.