No-Experience BPO Call Center Agent — Start in Cebu

Recruitify_HR; Cebu City; Sur place; PHP 167 000 - 279 000; Plein temps

Avantages offerts par ce poste

Competitive salary

HMO coverage

Paid training

Leave & holidays

Night differential

Promotion tracks

Mentors & leaders

Modern facilities

Beginner-friendly accounts

Résumé du poste

Concentrix Cebu is hiring Call Center Agents to join our Cebu site, whether you’re starting out or have experience. We offer training and a path for growth within a world-class BPO environment.

You will handle calls, chats, or emails, assist with billing, product inquiries, and technical troubleshooting while delivering excellent service with empathy. Join us and climb the career ladder at Concentrix Cebu.

Qualifications

• Basic communication skills in English or Tagalog are required.
• Willing to work onsite in Cebu City.

Responsabilités

• Answer calls, chats, or emails from customers.
• Assist with billing, product inquiries, account updates, and technical troubleshooting.
• Provide excellent customer service with accuracy and empathy.
• Follow company processes, compliance guidelines, and quality standards.
• Escalate issues when necessary to ensure customer satisfaction.

Connaissances

Communication skills

Willing to work onsite

Formation

Senior High School or High School graduate

Description du poste

Concentrix Cebu is hiring Call Center Agents to join our Cebu site, whether you’re starting out or have experience. We offer training and a path for growth within a world-class BPO environment.

You will handle calls, chats, or emails, assist with billing, product inquiries, and technical troubleshooting while delivering excellent service with empathy. Join us and climb the career ladder at Concentrix Cebu.