NO CALLS. JUST CHAT & EMAIL | Airline E-Ticketing Specialist

Caldwell Communications; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Performance-based incentives

Paid training from Day 1

Career growth opportunities

Supportive work environment

Job summary

Caldwell Communications is hiring a Call Center Agent for a Travel Account in the Philippines. The role is onsite in Quezon City with a monthly target of up to ₱26,000 and full-time hours. Training is provided from Day 1, with performance-based incentives and opportunities for growth.

Responsibilities include handling travel inquiries, reservations, changes, and cancellations via phone, chat, or email, serving customers with accuracy and a customer-first mindset.

Qualifications

• No BPO/call center experience required
• High School, Senior High School, College Undergraduate, or College Graduate
• Good English communication skills
• Basic computer skills
• Customer-focused and detail-oriented
• Willing to work onsite and on shifting schedules

Responsibilities

• Assist customers with travel-related inquiries, flight and hotel reservations, itinerary changes, cancellations, and general customer support via phone, chat, or email.

Skills

Good English

Basic computer skills

Customer-focused

Detail-oriented

Shift work

Education

High School

Senior High School

College Undergraduate

College Graduate

Job description

Call Center Agent Hiring | Travel Account

Quezon City | Onsite | Up to ₱26,000/month | Full-time

Why Join Us

• Earn up to ₱26,000/month
• Performance-based incentives
• Paid training from Day 1
• Career growth opportunities
• Supportive work environment

We are hiring Call Center Agents for a Travel Account! If you're looking to build a career in the travel and customer service industry, this is your opportunity.

Locations

Main Site: Muñoz, Quezon City

Other Sites: Quezon City, Pasig, Mandaluyong, Makati, Manila

Job Overview

Assist customers with travel-related inquiries, flight and hotel reservations, itinerary changes, cancellations, and general customer support via phone, chat, or email.

Requirements

• No BPO/call center experience required
• High School, Senior High School, College Undergraduate, or College Graduate
• Good English communication skills
• Basic computer skills
• Customer-focused and detail-oriented
• Willing to work onsite and on shifting schedules

Training

Paid training from Day 1 with full onboarding support.