Nihonggo Skilled Bridge Coordinator

Fujitsu; Philippines; On-site; PHP 558,000 - 781,000; Full time

Job summary

Fujitsu is seeking an Expense Reimbursement Operator to manage the full expense reimbursement lifecycle across multiple Philippine locations, including travel expenses, reimbursements, accruals, and related inquiries. The role requires JLPT N2-level Japanese communication with Japan-based staff and SAP Concur system ownership.

You will oversee HR and General Affairs processes for trainings and registrations, ensure compliance, and contribute to process improvements.

Qualifications

• Japanese language proficiency sufficient to directly contact employees in Japan; reading/listening JLPT N2, writing via email.
• FUJITSU Level 10 capable with autonomous task execution and strong problem solving; Level 9 considered for potential advancement.

Responsibilities

• Manage Travel Management and expense reimbursement workflow end-to-end.
• Collect, reconcile data on travel expenses and related records; provide reports to related departments.
• Process travel reimbursements, expense accruals, and subsidy procedures with proper accounting treatment.
• Guide travelers on claim requirements and reimbursement steps for accuracy and compliance.
• Handle post-approval corrections, payment transfer errors, and inquiries to ensure smooth operations.
• Review supporting documents to ensure travel reimbursement accuracy and compliance.
• Report on proper use of expense reimbursement processes and perform fact-finding as needed.
• Expense Management (HR): process reimbursements for training and course fees; approve/reject enrollment requests.
• Expense Management (General Affairs): handle refunds/cancellations; support vendor registrations and bank transfer inquiries.
• Handle employee inquiries related to expense reimbursement in Japanese and provide responses.
• Create and update manuals and business flows; drive process improvements.

Skills

Japanese language proficiency (JLPT N2

Autonomous task execution

Problem-solving skills

Experience in expense reimbursement

Tools

SAP Concur

Job description

Job Description:

Job Location: Taguig City, Cebu City, Taguig City

Location Flexibility: Multiple Locations in Country

Req Id: 12364

Posting Start Date: 9/18/26

At Fujitsu, we've been driven to create a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees across 50+ countries. We empower our diverse community to achieve greatness through career development and opportunities. Explore our internal positions and join us in shaping a brighter future. Thank you for being a part of Fujitsu. We look forward to growing together toward a brighter future.

Role of the “Expense Reimbursement Operator”

This role involves managing the entire expense reimbursement process, which includes reviewing and approving or rejecting applications, collecting supporting documents, ensuring compliance with relevant procedures in the accounting system, and addressing inquiries. All tasks are performed in accordance with established policies such as travel regulations.

Since Fujitsu has implemented and is using the SAP Concur System, this position also includes end-to-end operational responsibility for SAP Concur, ensuring seamless integration with the reimbursement process.

What are “Expense Reimbursement Operations”?

“Expense Reimbursement Operation” refers to the process where employees temporarily pay expenses such as transportation, business travel, and entertainment costs, which are later reimbursed by the company.

Specific Tasks Include The Following

• Travel Management
• Collecting and reconciling data related to travel expenses, employee contributions, and business trip records, and providing relevant reports and data to related departments.
• Processing travel expense reimbursements, expense accruals, and subsidy-related procedures while ensuring proper accounting treatment and record management.
• Providing travelers with guidance on expense claim requirements, necessary procedures, and key points for reimbursement to support accurate and compliant expense processing.
• Handling individual cases such as post-approval corrections, payment transfer errors, and inquiries, and supporting the smooth execution of operations.
• Reviewing and maintaining supporting documentation and evidence records to ensure the accuracy, compliance, and integrity of travel expense reimbursement operations.
• Managing and reporting on the proper use of expense reimbursement processes, including reviewing expense claims and usage records, verifying business justifications and appropriateness, and conducting fact-finding activities where necessary.
• Expense Management (HR)
  • Processing reimbursements for training and course fees, and reviewing, approving, or rejecting individual training enrollment requests.
• Expense Management (General Affairs)
  • Refund and cancellation processing for expense reimbursements. (Receiving applications from employees, reviewing details, and requesting refund or correction processing from the accounting team, etc.)
  • Registration support and related tasks for expense reimbursements. (Handling employee requests related to vendor registration, and conducting inquiries in the case of bank transfer errors, etc.)
• Inquiries
  • Handling employee inquiries related to expense reimbursement in Japanese and providing responses in Japanese.
  • Inquiry management and FAQs maintenance.
• Other Tasks
  • Creating and updating manuals and business flows for each task, and business process improvement activities.

Required Qualifications And Experience

• Able to demonstrate Japanese language proficiency sufficient to directly contact employees within Japan and perform duties. Specifically, this requires “reading” and “listening” skills equivalent to Japanese Language Proficiency Test (JLPT) N2, plus “writing” skills (email communication in Japanese). JLPT N2 or higher is preferred.
• Job Execution Capability: FUJITSU Level 10 is expected as part of the job responsibilities. This includes the ability to “autonomously carry out tasks”. The role requires strong problem-solving skills to analyze and resolve issues by selecting and combining the optimal methods from existing solutions. Fujitsu Level 9 candidates will also be considered if they are potential Level 10 candidates.

Preferred Qualifications And Experience

• Knowledge and experience in expense reimbursement operations.
• Experience in utilizing the Concur system for expense management.

Target Start Date: January 2027

Relocation Supported: No

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it's the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.