Customer Service Hiring | TTEC Novaliches | Up to ₱28K

TTEC; Philippines; On-site; PHP 180,000 - 240,000; Full time

Job summary

TTEC in the Philippines is seeking a Customer Service Representative for nightshift, onsite in Novaliches. You will assist customers, resolve inquiries, and maintain high service standards in a dynamic team environment.

Ideal candidates bring completion of senior high school or college exposure, strong verbal and written communication, and comfort with computer systems and product knowledge. A friendly, service-oriented mindset is essential.

Qualifications

• Completed senior high school or two years in college.
• Open to newbies or with customer service experience.
• Strong verbal communication and business writing skills.
• Recognize, apply and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer experience

Customer service mindset

Education

Senior high school or two years in college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative - Nightshift working onsite in Novaliches,you’ll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers

• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college

• Open to all newbies or with customer service experience

• Great verbal communication and business writing skills

• Recognize, apply, and explain your product or service knowledge

• Computer experience

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.