Night-Shift Virtual Administrative Assistant

Cover Desk Philippines, Inc.; Malolos; On-site; PHP 268,000 - 402,000; Full time

Benefits offered by this job

BPO experience bonus

Administrative tasks experience

Job summary

Cover Desk Philippines, Inc. is seeking a customer service professional to support insurance clients through calls and administrative duties. The role involves client communication, claims follow-up, and various operational tasks in a hands-on training environment.

The ideal candidate is a college graduate with a clear neutral English accent, strong phone etiquette, and the ability to multitask in a fast-paced setting. BPO experience is a plus but not required.

Qualifications

• Graduate of any degree in college.
• Clear, neutral accent. Easy to understand, easy to vibe with
• Conversational level English proficiency required for effective client communication
• Confident on calls with solid phone etiquette
• Can juggle multiple tasks without breaking a sweat
• Quick thinker with strong comprehension skills
• Thrives in a fast-paced, ever-changing work environment
• Builds genuine, positive relationships with clients and stakeholders
• Brings professionalism, confidence, and emotional maturity to work
• Tech-comfy with Microsoft Office (Outlook, Excel, Word, and more)
• Bonus points if you have at least 6 months of BPO or related experience but not really a requirement.
• Administrative tasks experience is a big plus
• Based in Malolos, Bulacan
• Must be available to work graveyard shift hours from 10PM to 6AM
• Ready to start on November - December 2026

Skills

Clear accent

English proficiency

Phone etiquette

Multitasking

Quick thinker

Adaptable

Relationship building

Professionalism

MS Office

Education

Any college degree

Tools

Microsoft Office

Job description

Cover Desk Philippines, Inc. is seeking a customer service professional to support insurance clients through calls and administrative duties. The role involves client communication, claims follow-up, and various operational tasks in a hands-on training environment.

The ideal candidate is a college graduate with a clear neutral English accent, strong phone etiquette, and the ability to multitask in a fast-paced setting. BPO experience is a plus but not required.