Night-Shift Virtual Admin & CRM Specialist

WrkPod Inc.; Dumaguete; Remote; PHP 446,000 - 670,000; Full time

Job summary

WrkPod Inc. seeks an Administrative Assistant (Virtual Assistant) to provide daily operational support to clients. You will handle live inquiries, schedule services, and maintain client records in the CRM, with a focus on accurate data and responsive communication.

Ideal candidates have strong English communication skills, experience on US graveyard shifts, and solid organizational habits. Proficiency in Google Workspace and MS Office is required, with a background in CRM use and scheduling.

Qualifications

• Fluent verbal and written English with neutral US-friendly accent.
• At least 1 year in Virtual Assistant, BPO Customer Service, or remote admin.
• Willingness to work fixed US Eastern Time hours (8:00 PM–4:30 AM).
• Experience using CRM platforms and calendar scheduling tools.
• High proficiency in Google Workspace and MS Office.

Responsibilities

• Inbound phone and customer support, addressing inquiries and routing to the right team.
• Coordinate appointments, site evaluations and consultations; manage calendars and reminders.
• Log and update client details, call summaries, notes, and service statuses in the CRM.
• Email management, document handling, and ad-hoc admin tasks as needed.

Skills

Verbal & Written Communication

Experience in VA/BPO/Remote Admin

Night Shift (US Eastern Time)

CRM & Scheduling

Tools

Google Workspace

MS Office

Job description

WrkPod Inc. seeks an Administrative Assistant (Virtual Assistant) to provide daily operational support to clients. You will handle live inquiries, schedule services, and maintain client records in the CRM, with a focus on accurate data and responsive communication.

Ideal candidates have strong English communication skills, experience on US graveyard shifts, and solid organizational habits. Proficiency in Google Workspace and MS Office is required, with a background in CRM use and scheduling.