Night-Shift Telehealth Clinical Nurse Supervisor (USRN)

Stark Asia Solutions Inc.; Makati; On-site; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Retirement Plan

HMO from day 1

Medical/Dental Reimbursement

Up to 25 Wellness Leaves

Wellness Leave encashment

Job summary

A healthcare solutions provider in Makati is seeking a Clinical Operations Supervisor to manage and mentor US-licensed Clinical Nurses. The role includes monitoring performance, ensuring compliance with regulations, and supporting nurses transitioning to a telehealth environment. Candidates should hold active PHRN and USRN certifications and have prior supervisory experience in a healthcare BPO or clinical setting. Perks include a retirement plan and comprehensive health benefits.

Qualifications

• At least 1–2 years supervisory or team lead experience.
• Background in healthcare BPO, telehealth, or clinical call center.

Responsibilities

• Manage, coach, and mentor a team of US-licensed Clinical Nurses.
• Monitor and drive key performance indicators (KPIs).
• Serve as the first point of leadership escalation.
• Guide nurses transitioning into a US telehealth setting.
• Identify workflow inefficiencies and implement improvements.
• Ensure adherence to HIPAA regulations and clinical guidelines.

Skills

Team Leadership

Coaching

Communication Skills

Operational Performance Monitoring

Compliance Oversight

Education

Active PHRN and USRN certification

Job description

A healthcare solutions provider in Makati is seeking a Clinical Operations Supervisor to manage and mentor US-licensed Clinical Nurses. The role includes monitoring performance, ensuring compliance with regulations, and supporting nurses transitioning to a telehealth environment. Candidates should hold active PHRN and USRN certifications and have prior supervisory experience in a healthcare BPO or clinical setting. Perks include a retirement plan and comprehensive health benefits.