Night-Shift Team Lead – Lead Gen & Appointments (On-site)

Select VoiceCom; Cebu City; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Attractive benefits

Career development

Job summary

Select VoiceCom in Cebu IT Park seeks a Team Leader for Lead Generation and Appointment Setting. You will supervise agents, coach performance, and ensure adherence to campaigns and standards. The role emphasizes process improvement and data-driven leadership in a fast-paced call center environment.

Night shift and on-site work are required. Attractive benefits and opportunities for career development are offered by a company with American and Australian ownership and a focus on employee

Qualifications

• Supervise agents and coach performance to meet targets.
• Ensure adherence to campaigns, standards and quality metrics.
• Lead process improvement with data-driven decision making.

Responsibilities

• Lead generation and appointment setting team to generate qualified leads.
• Coach and monitor performance of agents to improve productivity.
• Ensure campaigns are followed and performance meets quality standards.

Job description

Select VoiceCom in Cebu IT Park seeks a Team Leader for Lead Generation and Appointment Setting. You will supervise agents, coach performance, and ensure adherence to campaigns and standards. The role emphasizes process improvement and data-driven leadership in a fast-paced call center environment.

Night shift and on-site work are required. Attractive benefits and opportunities for career development are offered by a company with American and Australian ownership and a focus on employee