Night-Shift Lead Gen Pro - Outbound & Appointment Setting

Select VoiceCom; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Medical/Dental coverage

Life insurance

In-house massage

Referral bonus

Career development

Team outings

Coffee/tea lounge

Job summary

Select VoiceCom in Cebu City is seeking a night-shift, full-time call center agent to handle outbound calls, follow a qualification script, and provide product/service information to customers. The role emphasizes a high-energy, consultative service approach and achieving targets.

The company offers a supportive work environment in Cebu IT Park with benefits and opportunities for career development, team activities, and wellness programs.

Qualifications

• Clear speaking voice and strong English communication skills.
• Minimum 6 months of BPO experience in one company.
• Excellent command of English with neutral or American accent.
• Outbound lead generation/appointment setting experience preferred.
• Strong customer service and administrative skills are essential.

Responsibilities

• Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.
• Provide customers with information on products/services if needed.
• Be passionate about the service; and enjoy working in a consultative service environment.
• Be results-oriented; and enjoy the challenge of meeting or exceeding goals.

Skills

Clear voice

BPO experience

English proficiency

American accent

Lead generation

Customer service

Administrative skills

Night shift

Full-time

Job description

Select VoiceCom in Cebu City is seeking a night-shift, full-time call center agent to handle outbound calls, follow a qualification script, and provide product/service information to customers. The role emphasizes a high-energy, consultative service approach and achieving targets.

The company offers a supportive work environment in Cebu IT Park with benefits and opportunities for career development, team activities, and wellness programs.