Night-Shift HR Shared Services SME (Hybrid)

Nutanix; Tanauan; On-site; PHP 446,000 - 670,000; Full time

Job summary

Eaton in Tanauan, Batangas seeks a Subject Matter Expert to support the WFA Americas HR services team. You’ll guide process standards, train staff, and review documentation to ensure compliance and service quality.

This full-time hybrid role requires 2–3 years in HR or shared services, a Bachelor’s degree, and strong communication, with night shift hours (9:00 PM–6:00 AM) and a willingness to rotate across HR workstreams.

Qualifications

• 2-3 years of experience in HR, Customer Service, or a Shared Services environment.
• Bachelor's degree from an accredited institution.
• Strong verbal and written communication skills.
• Proficiency in HR systems and tools.
• Ability to manage high work volumes while maintaining accuracy.

Responsibilities

• Ensure the timely completion of all scheduled work in accordance with SLA commitments.
• Monitor daily operational controls and escalate issues or risks as appropriate.
• Review control findings and recommend updates to processes and procedures.
• Develop, maintain, and deliver training materials for process-related sessions.
• Coordinate onboarding activities for new hires and team deployments.
• Create, maintain, and update process documentation to ensure accuracy and compliance.
• Drive process excellence through efficiency improvements, standardization, and automation initiatives.
• Conduct quality audits and provide peer-to-peer coaching to support performance and development.
• Perform transactional activities within scope, accounting for approximately 30% of the role.

Skills

Communication

Analytical thinking

Time management

Attention to detail

Team collaboration

Education

Bachelor's degree

Tools

HRMS

ATS platforms

Microsoft Office

Job description

Eaton in Tanauan, Batangas seeks a Subject Matter Expert to support the WFA Americas HR services team. You’ll guide process standards, train staff, and review documentation to ensure compliance and service quality.

This full-time hybrid role requires 2–3 years in HR or shared services, a Bachelor’s degree, and strong communication, with night shift hours (9:00 PM–6:00 AM) and a willingness to rotate across HR workstreams.