Night Shift Customer Support Specialist

Dempsey Resource Management Inc.; Quezon City; On-site; PHP 257,000 - 424,000; Full time

Job summary

Dempsey Resource Management Inc. is seeking a customer service professional based in Metro Manila for overnight shifts. The role requires a 4-year degree, strong English communication, and solid problem-solving abilities to handle customer inquiries with professionalism.

Ideal candidates will have at least two years of related experience and be comfortable with data entry and CRM software. This position offers on-site work in Quezon City and opportunities to grow within the team.

Qualifications

• Bachelor's Degree in any 4-year course.
• 2 years experience in customer service, call center, or support preferred.
• Excellent verbal and written communication skills in English.
• Ability to work overnight hours consistently and reliably.
• Strong problem-solving skills and attention to detail.
• Comfort with computers, data entry, and customer support software.
• Ability to remain professional and patient in challenging situations.

Skills

Customer service

Communication

English

Overnight shift

Problem solving

Data entry

Education

Bachelor's degree

Tools

CRM software

Job description

Dempsey Resource Management Inc. is seeking a customer service professional based in Metro Manila for overnight shifts. The role requires a 4-year degree, strong English communication, and solid problem-solving abilities to handle customer inquiries with professionalism.

Ideal candidates will have at least two years of related experience and be comfortable with data entry and CRM software. This position offers on-site work in Quezon City and opportunities to grow within the team.