Night Shift Customer Care Expert – HMO & 14th Month Pay

Sagility Philippines B.V. Branch Office; Quezon City; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

HMO from Day 1

14th month pay

Job summary

Sagility Philippines B.V. Branch Office is seeking a Customer Service Representative for the night shift in Quezon City. This on-site role welcomes candidates with no prior experience and offers a full-time schedule with comprehensive benefits.

Responsibilities include handling inbound calls with professional service, resolving issues, and maintaining a positive, customer-focused attitude. Strong English communication and flexibility to work evenings/weekends are essential.

Qualifications

• No experience required for this entry-level CSR role.
• Excellent English communication and phone etiquette.
• Willingness to work night shifts and irregular hours.

Responsibilities

• Handle inbound calls on the first call with proactive service and troubleshooting.
• Create an exceptional customer experience by personalizing interactions and adding value.
• Maintain product knowledge and participate in ongoing training to meet business needs.
• Adhere to company policies and demonstrate a professional, customer-focused attitude.

Skills

Customer service

English proficiency

Problem solving

Education

Bachelor degree

Job description

Sagility Philippines B.V. Branch Office is seeking a Customer Service Representative for the night shift in Quezon City. This on-site role welcomes candidates with no prior experience and offers a full-time schedule with comprehensive benefits.

Responsibilities include handling inbound calls with professional service, resolving issues, and maintaining a positive, customer-focused attitude. Strong English communication and flexibility to work evenings/weekends are essential.