Night-Shift Customer Service Rep | Training Provided

Linkage Web Development; Angeles; On-site; PHP 201,000 - 268,000; Full time

Job summary

Linkage Web Development is hiring Customer Service Representatives to join our on-site team in Balibago, Angeles City, Pampanga. We welcome motivated individuals with strong communication skills and a willingness to learn, with training provided to develop skills and grow your career.

Responsibilities include handling inquiries via phone and email, delivering excellent service, and documenting interactions. The role supports business growth and requires a positive, customer-focused attitude.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced environment.
• Basic computer proficiency.
• Previous customer service experience is an advantage but not required.

Responsibilities

• Assist customers by answering inquiries and providing information about products and services.
• Deliver exceptional customer service through phone, email, and other communication channels.
• Build positive relationships with customers and identify their needs.
• Accurately document customer interactions and maintain records.
• Collaborate with team members to achieve service and performance goals.
• Participate in training and development programs to learn sales and lead generation techniques.
• Support business growth by identifying potential opportunities when appropriate.

Skills

Verbal communication

Written communication

Interpersonal skills

Positive attitude

Willingness to learn

Fast-paced environment

Basic computer proficiency

Job description

Linkage Web Development is hiring Customer Service Representatives to join our on-site team in Balibago, Angeles City, Pampanga. We welcome motivated individuals with strong communication skills and a willingness to learn, with training provided to develop skills and grow your career.

Responsibilities include handling inquiries via phone and email, delivering excellent service, and documenting interactions. The role supports business growth and requires a positive, customer-focused attitude.