Night Shift Customer Service Pro — Onsite in Novaliches

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 290,000 - 379,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Customer Service Representative - Nightshift to join our onsite team in Novaliches, Quezon City. You will assist customers via various channels, resolve inquiries, and uphold our service standards while working the night shift.

Ideal candidates have finished senior high school or two years of college, with at least 3 months BPO experience, strong verbal and written communication, product knowledge, and solid computer skills.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

BPO experience

Education

Senior high school or two years in college

Job description

TTEC Customer Care Management Philippines Inc is seeking a Customer Service Representative - Nightshift to join our onsite team in Novaliches, Quezon City. You will assist customers via various channels, resolve inquiries, and uphold our service standards while working the night shift.

Ideal candidates have finished senior high school or two years of college, with at least 3 months BPO experience, strong verbal and written communication, product knowledge, and solid computer skills.