Night-Shift Customer Care Pro - Onsite Growth & Training

Percepta; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative-Nightshift to work on-site in Novaliches, Philippines. The role focuses on delivering exceptional customer experiences and supporting a diverse community of learners within a global team.

The company emphasizes a supportive culture and development opportunities across a comprehensive benefits package. You will answer customer inquiries, research solutions, and contribute to a high-quality service experience from day one, guided by TTEC's values

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Customer service

Education

Senior high school or two years in college

Tools

Computer experience

Job description

TTEC is hiring a Customer Service Representative-Nightshift to work on-site in Novaliches, Philippines. The role focuses on delivering exceptional customer experiences and supporting a diverse community of learners within a global team.

The company emphasizes a supportive culture and development opportunities across a comprehensive benefits package. You will answer customer inquiries, research solutions, and contribute to a high-quality service experience from day one, guided by TTEC's values