Night-Shift CSR — Onsite in Pasay, Weekends Off

V-Call Center Link Inc.; Manila; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service provider is seeking a Customer Service Representative to handle inquiries and resolve issues through various channels in Pasay City. The ideal candidate will have a background in customer service and a willingness to work night shifts. Responsibilities include providing product information and maintaining records of interactions. This role offers fixed weekends off, making it an attractive opportunity for those seeking a structured schedule.

Qualifications

• Must have 1 year of CSR experience handling Financial Accounts or 2 years supporting General/Generic Customer Service Accounts.
• Willing to work onsite in Pasay City.
• Night shift and shifting schedule are required.

Responsibilities

• Handling customer inquiries and resolving issues via phone, email, or live chat.
• Providing accurate product information and troubleshooting technical issues.
• Maintaining detailed records of customer interactions.

Skills

Customer service

Problem-solving

Communication

Education

Completed 2 years in college / vocational / associate degree

Job description

A customer service provider is seeking a Customer Service Representative to handle inquiries and resolve issues through various channels in Pasay City. The ideal candidate will have a background in customer service and a willingness to work night shifts. Responsibilities include providing product information and maintaining records of interactions. This role offers fixed weekends off, making it an attractive opportunity for those seeking a structured schedule.