Night Shift CS Specialist - Onsite Novaliches

TTEC Customer Care Management Philippines Inc; Quezon City; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative for night shift, onsite at Novaliches, Quezon City. You’ll assist customers, research answers, and resolve issues with a focus on friendly, effective service.

Ideal candidates have finished senior high school or completed two years of college, with at least 3 months of BPO experience and strong written and verbal communication.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Excellent verbal communication and business writing skills.
• Ability to convey product or service knowledge clearly.
• Computer and basic technical skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues.
• Provide helpful and friendly support to achieve positive customer experiences.

Skills

Verbal communication

Business writing

Customer service

Education

Senior high school or 2 years in college

Tools

Computer skills

Job description

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative for night shift, onsite at Novaliches, Quezon City. You’ll assist customers, research answers, and resolve issues with a focus on friendly, effective service.

Ideal candidates have finished senior high school or completed two years of college, with at least 3 months of BPO experience and strong written and verbal communication.