Night-Shift Commercial Lines Admin Specialist | Hybrid

GoTeam; Cebu City; Hybrid; PHP 355,000 - 426,000; Full time

Benefits offered by this job

Laptop & monitor

HMO coverage

Dependent enrollment option

Wellness programs

Vacation leave & Sick leave

Job summary

GoTeam in Cebu City is seeking a Commercial Lines Assistant to support a U.S.-based insurance brokerage’s Commercial Lines team. You will process certificates, endorsements, renewals, and claim reporting, coordinating with Patra and following defined workflows.

The role requires strong English, MS Office skills, and high accuracy in a structured admin environment. It will start onsite during Week 1 at Cebu IT Park, then transition to a hybrid schedule (2 days onsite per month) with night shifts

Qualifications

• 1+ years of office admin, coordination, or comparable support experience.
• Excellent written and verbal English, able to communicate with U.S.-based teams with minimal editing.
• Strong knowledge of Microsoft Office — Excel, Outlook, and Word.
• Highly organized with strong time management across concurrent tasks and shifting priorities.
• Professional demeanor with a team-oriented attitude.
• Willingness to work a permanent night shift (11:00 PM–8:00 AM PH Time) — onsite Week 1, then hybrid (2 days onsite per month).

Responsibilities

• Coordinate certificate and Evidence of Insurance issuance and renewals.
• Process endorsements, renewals, and related documentation.
• Enter submissions to carrier portals and draft proposals as needed.
• Handle claim reporting, billing, and reinstatement follow-ups.
• Maintain records, communications, and ad-hoc admin requests for Account Managers.

Skills

Office admin experience

Excellent English

Microsoft Office

Time management

Professional demeanor

Night shift willingness

Education

Bachelor's degree in Business/Finance

Tools

Applied Epic

AMS360

Patra

AI tools familiarity

Job description

GoTeam in Cebu City is seeking a Commercial Lines Assistant to support a U.S.-based insurance brokerage’s Commercial Lines team. You will process certificates, endorsements, renewals, and claim reporting, coordinating with Patra and following defined workflows.

The role requires strong English, MS Office skills, and high accuracy in a structured admin environment. It will start onsite during Week 1 at Cebu IT Park, then transition to a hybrid schedule (2 days onsite per month) with night shifts