Night-Shift Commercial Lines Admin (Hybrid) + Free AI Certification

GoTeam; Manila; Hybrid; PHP 355,000 - 426,000; Full time

Benefits offered by this job

Laptop + second monitor

HMO for dependents

₱1M life insurance coverage

Wellness programs

Job summary

GoTeam is hiring a Commercial Lines Assistant to support the U.S. brokerage’s Commercial Lines team from the Philippines. The role focuses on certificates, endorsements, renewals, and claim reporting, following defined workflows and collaborating with offshore support.

Ideal candidates have 1+ years of admin experience, strong English, and solid Microsoft Office skills. The position requires night shifts (11:00 PM–8:00 AM PH Time) with onsite start in Cebu IT Park, moving to a hybrid schedule.

Qualifications

• 1+ years of office admin, coordination, or comparable support experience (insurance not required).
• Excellent written and verbal English, able to communicate with U.S.-based teams with minimal editing.
• Strong knowledge of Microsoft Office — Excel, Outlook, Word.
• Highly organized with strong time management across concurrent tasks and shifting priorities.
• Professional demeanor with a positive, team-oriented attitude.

Responsibilities

• Own the flow of certificates and Evidence of Insurance for the commercial book, coordinating with Patra or in-house.
• Execute renewal processing workflows and update applications and spreadsheets.
• Process endorsements and draft proposals and summaries as requested.
• Handle billing status checks and invoicing as assigned, plus follow-up on claims and reinstatements.

Skills

Office administration

English communication

Organization & time management

Professional demeanor

Education

Bachelor's degree in Business/Finance

Tools

Patra

Applied Epic

AMS360

Job description

GoTeam is hiring a Commercial Lines Assistant to support the U.S. brokerage’s Commercial Lines team from the Philippines. The role focuses on certificates, endorsements, renewals, and claim reporting, following defined workflows and collaborating with offshore support.

Ideal candidates have 1+ years of admin experience, strong English, and solid Microsoft Office skills. The position requires night shifts (11:00 PM–8:00 AM PH Time) with onsite start in Cebu IT Park, moving to a hybrid schedule.