Night-Shift BPO Sales Agent — Onsite, Career Growth

Globalco Labs Ltd.; Davao City; On-site; PHP 335,000 - 580,000; Full time

Benefits offered by this job

13th-month pay

Co-working space provided

Access to cutting-edge sales and CRM工具

Promotion opportunities

Ongoing training and support

Job summary

Global Coordination Center Ltd. in Davao City is seeking a sales-focused professional to handle inbound/outbound customer interactions, primarily during night shifts, on-site at our Bajada location.

You will resolve inquiries, provide product information, and maintain detailed CRM records while aiming to meet targets and deliver exceptional service. Join a collaborative team with ongoing training and opportunities for promotion in a fast-growing outsourcing operation.

Qualifications

• Minimum proven sales experience, preferably in BPO.
• Excellent written and verbal communication with a clear American accent.
• Able to work both night and day shifts and meet targets.
• Strong interpersonal skills and self-motivation.

Responsibilities

• Handle inbound and outbound customer interactions via phone, email, or chat.
• Resolve inquiries using approved workflows and capture details in CRM.
• Meet service level targets for response, resolution, and satisfaction.
• Provide accurate information about products/services to clients.
• Record all sales activities in the CRM and maintain data integrity.
• Collaborate with sales team to achieve company objectives.

Skills

Sales experience

Communication skills

American accent

Target driven

Team collaboration

Tools

CRM software

Job description

Global Coordination Center Ltd. in Davao City is seeking a sales-focused professional to handle inbound/outbound customer interactions, primarily during night shifts, on-site at our Bajada location.

You will resolve inquiries, provide product information, and maintain detailed CRM records while aiming to meet targets and deliver exceptional service. Join a collaborative team with ongoing training and opportunities for promotion in a fast-growing outsourcing operation.