Night Shift Onsite Customer Care Specialist - Bonus

AddForce Human Resources Solution Inc.; Davao del Sur; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness (HMO)

Job summary

A human resources solutions company is seeking motivated individuals for customer service roles in Davao del Sur, Philippines. No prior BPO experience is required, and candidates must be willing to work onsite, including holidays and night shifts. Responsibilities include responding to customer inquiries via various channels, providing product information, resolving issues, documenting interactions, and processing orders. This position offers performance bonuses and government-mandated benefits.

Qualifications

• No BPO experience required.
• Willing to work even Holidays.
• Ability to work night shifts.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.
• Provide accurate information about products and services.
• Resolve customer issues and complaints effectively.
• Document customer interactions in CRM systems.
• Process orders, returns, and refunds as needed.
• Follow up with customers to ensure satisfaction.

Job description

A human resources solutions company is seeking motivated individuals for customer service roles in Davao del Sur, Philippines. No prior BPO experience is required, and candidates must be willing to work onsite, including holidays and night shifts. Responsibilities include responding to customer inquiries via various channels, providing product information, resolving issues, documenting interactions, and processing orders. This position offers performance bonuses and government-mandated benefits.