Newbies Welcome! Customer Service Rep | November Class | Up to ₱25K Salary

TASK AGENCIES INC; Davao City; On-site; PHP 254,000 - 304,000; Full time

Job summary

TASK Agencies Inc is hiring a Customer Service Representative in Davao City. This full-time role welcomes newcomers with a structured training program to help you start your career in a dynamic call centre environment.

You will handle customer inquiries, resolve issues, and provide excellent service while following scripts in a friendly, professional manner. No prior experience required; opportunities for growth and development are available.

Qualifications

• High school diploma or equivalent required.
• No prior customer service experience needed.
• Excellent communication and active listening skills.
• Patience and empathy with diverse customers.

Responsibilities

• Handle inbound and outbound calls with professionalism.
• Document interactions in the company database accurately.
• Follow scripts while maintaining a natural, friendly tone.
• Assist customers with products, billing, and technical inquiries.
• Escalate complex issues when needed.
• Meet quality targets and support team culture.

Skills

Communication

Problem solving

Empathy

Active listening

Education

High school diploma or equivalent

Job description

Newbies Welcome! Customer Service Rep | November Class | Up to ₱25K Salary

About the role TASK Agencies Inc is seeking enthusiastic and customer-focused Customer Service Representatives to join our growing team in Davao City, Davao del Sur. This is a fantastic opportunity for individuals who are new to the customer service industry and eager to launch their career in a supportive environment. As a full-time Customer Service Representative, you will be the voice of our organisation, handling customer inquiries, resolving issues and providing exceptional support to ensure customer satisfaction. We welcome newcomers to the industry and provide comprehensive training to set you up for success from day one. This role is perfect for those seeking career growth and development in a dynamic call centre environment.

Handling inbound and outbound customer calls in a professional and courteous manner

Listening to customer concerns, identifying their needs and providing prompt, accurate solutions

Documenting customer interactions and account details in the company database with accuracy and attention to detail

Following company scripts and procedures whilst maintaining a natural, friendly conversation style

Assisting customers with inquiries related to products, services, billing and technical support

Escalating complex issues to supervisors or specialist departments when necessary

Meeting quality standards and performance targets set by the team

Contributing to a positive team culture and supporting colleagues in delivering excellent customer service

What we're looking for

High school diploma or equivalent qualification

No prior customer service experience required; we welcome newcomers and career changers

Excellent communication skills with the ability to listen actively and articulate clearly

Strong problem-solving abilities and a genuine desire to help customers

Patience, empathy and a friendly demeanour when interacting with diverse customers

Ability to remain calm and professional under pressure

Reliable and punctual with a commitment to full-time attendance

Computer literacy and comfort with learning new systems and software

Positive attitude and willingness to learn and develop new skills

What we offer

Competitive salary up to ₱25,000 per month

Comprehensive training programme for all newcomers, including systems training and soft skills development

Clear career progression pathways with opportunities to advance into supervisory and specialist roles

Supportive team environment with experienced mentors and supervisors

Employee benefits and incentive programmes

Work-life balance initiatives and flexible scheduling options where applicable

Professional development opportunities to enhance your customer service skills and knowledge

About us

TASK Agencies Inc is a leading call centre and customer service provider committed to delivering exceptional service on behalf of our clients. We specialise in training and developing talented individuals, particularly those new to the industry, transforming them into skilled customer service professionals. Our organisation values a supportive, inclusive culture where every team member has the opportunity to grow, develop and succeed. We pride ourselves on creating an environment where newcomers feel welcome, supported and empowered to build rewarding careers in customer service. With a focus on quality, professionalism and customer satisfaction, we are an employer of choice in the Davao region.