Network Support Engineer — Cisco Meraki & WAN

Connectos; Philippines; On-site; PHP 500,000 - 780,000; Full time

Benefits offered by this job

Medical cover

Paid leave

13th month pay

Wellness facilities

Career growth opportunities

Competitive salary package

Job summary

ConnectOS is seeking a Network & Technical Support specialist to maintain and troubleshoot client networks, including Cisco Meraki environments, servers, and Active Directory. You will work with cross‑functional teams to resolve incidents and implement improvements.

The role emphasizes hands-on network health checks, documentation, and collaboration with external vendors in a Metro Manila setting.

Qualifications

• 3+ years hands-on experience in network and IT support across multi-site environments.
• Basic routing concepts, VLANs, switching, Wi‑Fi, DNS/DHCP, and TCP/IP.
• Experience with Cisco and Cisco Meraki networks, switches, APs, and cloud monitoring.
• Level 1 and selected Level 2 support for Windows and M365.
• Familiarity with AD/Entra ID and endpoint management.
• Experience coordinating with external technology providers.

Responsibilities

• Maintain client network environments and critical systems.
• Respond to network-related issues escalated by IT Service Desk.
• Perform routine health checks, monitor devices, and review configurations.
• Troubleshoot LAN/WAN, Wi‑Fi, DNS, DHCP, VLANs, and WAP outages.
• Assist with network changes, maintenance, and projects.
• Document issues, steps, and resolutions; create knowledge content.
• Collaborate with senior engineers and external specialists on incidents.

Skills

Networking

TCP/IP

DNS/DHCP

Cisco/Cisco Meraki

Windows/MS 365

Active Directory

Vendor coordination

NOC/Service Desk

WLAN/Wi‑Fi

LAN/WAN

Job description

ConnectOS is seeking a Network & Technical Support specialist to maintain and troubleshoot client networks, including Cisco Meraki environments, servers, and Active Directory. You will work with cross‑functional teams to resolve incidents and implement improvements.

The role emphasizes hands-on network health checks, documentation, and collaboration with external vendors in a Metro Manila setting.