Network Operations Center Engineer

Hammerjack Pty Ltd; Taguig; On-site; PHP 450,000 - 650,000; Full time

Job summary

Wizard Group in Taguig is hiring an IT NOC Engineer for a full-time, on-site role. You will monitor network performance, respond to alerts, and maintain high availability across systems.

Responsibilities include diagnosing incidents, providing technical support, updating documentation, and collaborating with teams to improve reliability and security. CCNA/Network+-level certifications and 24/7 shift flexibility are a plus.

Qualifications

• Extensive NOC experience with monitoring and incident management.
• Strong network administration for routers/switches.
• Proficient troubleshooting and technical support skills.
• Knowledge of network security, firewalls, access controls.
• Familiarity with TCP/IP, LAN/WAN, VPNs, and protocols.
• Willingness to work in a 24/7 operations environment.
• Strong analytical, documentation, and communication skills.
• Certifications such as CCNA or CompTIA Network+ advantageous.

Responsibilities

• Monitor network performance and respond to alerts to ensure high availability.
• Diagnose and resolve network incidents; provide technical support to stakeholders.
• Maintain network documentation and perform routine checks.
• Collaborate with other teams to optimize reliability and security.
• Identify recurring issues and recommend preventive measures.

Skills

NOC experience

Network administration

Troubleshooting & tech support

Network security

TCP/IP & LAN/WAN

VPNs & protocols

24/7 operations

Analytical documentation & comms

Shift work capability

Education

CCNA

CompTIA Network+

Tools

Routers & switches configuration

Job description

Job Title

IT NOC Engineer

Company Description

Wizard Group is a collective of four companies specializing in information technology and cybersecurity solutions. With over 25 years of industry experience, the group delivers services spanning cybersecurity, IT support, web development, and cloud hosting. Wizard Group focuses on helping organizations strengthen their digital infrastructure and protect their data. Team members collaborate across disciplines to provide tailored, high-quality technology services. The company values innovation, reliability, and client-focused problem solving.

Role Description

This full-time, on-site Network Operations Center (NOC) Engineer role is based in Taguig. The NOC Engineer monitors network performance, responds to alerts, and ensures high availability of systems and services. Day-to-day responsibilities include diagnosing and resolving network incidents, providing technical support to internal and external stakeholders, and escalating complex issues when needed. The role also involves maintaining network documentation, performing routine checks, applying security best practices, and collaborating with other teams to optimize network reliability and security. The NOC Engineer contributes to continuous improvement by identifying recurring issues and recommending preventive measures.

Qualifications

• Strong Network Operations Center (NOC) experience, including monitoring tools and incident management.
• Network Administration skills covering configuration, maintenance, and optimization of routers, switches, and related infrastructure.
• Proficiency in Troubleshooting and Technical Support, with the ability to diagnose and resolve network and system issues efficiently.
• Knowledge of Network Security principles and practices, including firewalls, access controls, and vulnerability mitigation.
• Familiarity with TCP/IP, LAN/WAN technologies, VPNs, and common networking protocols.
• Ability to work in a 24/7 operations environment, including shifts, weekends, or holidays as needed.
• Strong analytical, documentation, and communication skills, with attention to detail and a collaborative mindset.
• Relevant certifications (e.g., CCNA, CompTIA Network+, or equivalent) and prior experience in an IT or cybersecurity-focused organization are beneficial.