Network and Security Officer

Questronix Corporation; Makati; Hybrid; PHP 500,000 - 700,000; Full time

Job summary

A leading IT solutions provider in Metro Manila is looking for a Network Support Engineer. The role involves providing first-line support for network issues and assisting with the installation and maintenance of network hardware. Candidates should possess a Bachelor's degree in IT or related fields and have 1-2 years of experience in Network and Security. Professional experience with Linux is required. A hybrid work setup in Makati is offered.

Qualifications

• Minimum 1 to 2 years of experience with Network and Security.
• Ability to understand and employ networking solutions.
• Knowledge of AS400 is preferred.

Responsibilities

• Provide first-line support for network-related issues.
• Monitor and troubleshoot network performance.
• Maintain network documentation.

Skills

Network troubleshooting

End-user support

Basic configuration

Network performance monitoring

Software/firmware updates

Education

Bachelor's degree in Computer Science or IT

Tools

Linux

Job description

• Provide first-line support for network-related issues and escalate more complex issues to higher-level engineers.
• Assist in the installation, configuration, and maintenance of network hardware and software, including routers, switches, and firewalls.
• Monitor and troubleshoot network performance, including connection issues, bandwidth usage, and security vulnerabilities.
• Perform basic configuration tasks, such as setting up IP addresses, subnets, and VLANs.
• Maintain network documentation, including network diagrams, IP address lists, and configuration logs.
• Assist in testing and deploying new network solutions, hardware, and software.
• Respond to and resolve network service requests in a timely and efficient manner.
• Assist with network monitoring using tools to ensure performance and reliability.
• Provide end-user support for network connectivity issues and assist with basic troubleshooting.
• Perform software/firmware updates on network devices under the guidance of senior engineers.
• Follow standard operating procedures for network security, including VPN setup and password management.

• Bachelor's degree in computer science or engineering or any IT related courses
• Minimum 1 to 2 years of experience with Network and Security
• Ability to understand and successfully employ networking, storage, operating system virtualization, and integration solutions and services, and utilize appropriate environments (e.g. Test, Staging, and Production) in support of assigned responsibilities.
• Has professional experience with Linux
• Ability to resolve technical problems and innovate more efficient use of IT resources.
• Knowledge of AS400 is preferred.
• With CCNA certification is a plus
• Can work a hybrid setup at Makati