Network Engineer

Eagle Group; Davao del Sur; On-site; PHP 20,000 - 30,000; Full time

Job summary

A prominent IT support company located in Davao del Sur is looking for a Level II Support representative. The role involves providing support to various clients, configuring networking devices, and ensuring quality feedback. Candidates must hold a degree in Information Technology or a related field and possess strong networking knowledge. Fresh graduates are welcome to apply.

Qualifications

• Graduate of BS Information Technology or any related field.
• Knowledgeable in networking and different types of networking devices.
• Can configure enterprise Access Point (AP).

Responsibilities

• Provide Level II support for different clients.
• Escalate issues to principal support when necessary.
• Prepare and submit reports.

Skills

Networking knowledge

VPN configuration

Router configuration

Customer service

Education

Bachelor of Science in Information Technology or related field

Tools

Networking devices

Firewalls

Job description

• Level II Support for different clients of the company
• Escalation of cases/issues of clients to principal support if needed
• Prepare and submit reports
• To pass certifications of the products carried by the company
• Giving quality feedback and service to customers at all times
• Provide support to clients on weekends and/or holidays if needed
• To present product presentation and demonstration
• Recommend best practice deployment to client

• Graduate of BS Information Technology or any related field
• Knowledgeable in networking
• In-depth knowledge of the four network types (LAN, WAN, MAN, and GAN)
• Can configure different types of VPN in different protocols
• Has background on configuring Routers, Network Switch, Firewall, and other computer networking devices
• Knowledgeable in different networking devices
• Can configure enterprise Access Point (AP)
• Knowledgeable on different kinds of servers
• Fresh graduate are welcome to apply