Network Admin

NYGC Services INC; Metro Manila; On-site; PHP 420,000 - 660,000; Full time

Job summary

NYGC Services INC is seeking a Network Administrator II to maintain and troubleshoot enterprise networks (LAN/WAN/WLAN/SD‑WAN) in our Metro Manila operations. The role emphasizes incident handling, performance monitoring, and secure, available network services for international teams.

The ideal candidate has 3–5 years IT experience with at least 2 years in L2 network administration, strong TCP/IP knowledge, VPNs, VLANs, and firewall basics.

Qualifications

• 3–5 years of overall IT experience, including at least 2 years in L2 network administration or support.
• Strong knowledge of TCP/IP, routing, switching, VLANs, Wi-Fi, and VPNs.
• Basic knowledge of firewall administration, DNS, and DHCP.
• Experience with network monitoring and troubleshooting tools.
• Understanding of ITIL incident, change, and problem management.
• Good communication, analytical, and problem-solving skills.
• Ability to work independently and collaboratively with international teams.
• Customer-focused, organized, adaptable, and eager to learn.

Responsibilities

• Maintain and support LAN, WAN, WLAN, and SD‑WAN networks.
• Configure and troubleshoot routers, switches, VLANs, VPNs, and firewalls.
• Monitor network performance and resolve connectivity issues.
• Handle incidents, service requests, patching, backups, and network changes.
• Perform root-cause analysis and elevate complex issues.
• Maintain network documentation and follow ITIL processes.
• Coordinate with IT teams, business units, vendors, and project teams.
• Ensure network security and compliance with service standards.

Skills

TCP/IP

Routing & Switching

VLANs

Wi‑Fi

VPNs

Firewall Administration

DNS & DHCP

Network Monitoring

ITIL Processes

Communication Skills

Problem-Solving

Independent & Collaborative

Education

CCNA certification

Tools

CMDB tools

Network Monitoring Tools

Packet Analysis Tools

Job description

1. Position Summary

The Network Administrator II is responsible for maintaining, monitoring, and troubleshooting enterprise networks, including LAN, WAN, and Wi-Fi. The role ensures network performance, security, and availability while handling incidents, service requests, and network projects.

2. Key Responsibilities

• Maintain and support LAN, WAN, WLAN, and SD-WAN networks.
• Configure and troubleshoot routers, switches, VLANs, VPNs, and firewalls.
• Monitor network performance and resolve connectivity issues.
• Handle incidents, service requests, patching, backups, and network changes.
• Perform root-cause analysis and elevate complex issues.
• Maintain network documentation and follow ITIL processes.
• Coordinate with IT teams, business units, vendors, and project teams.
• Ensure network security and compliance with service standards.

3. Required Skills & Experience

• 3–5 years of overall IT experience, including at least 2 years in L2 network administration or support.
• Strong knowledge of TCP/IP, routing, switching, VLANs, Wi‑Fi, and VPNs.
• Basic knowledge of firewall administration, DNS, and DHCP.
• Experience with network monitoring and troubleshooting tools.
• Understanding of ITIL incident, change, and problem management.
• Good communication, analytical, and problem‑solving skills.
• Ability to work independently and collaboratively with international teams.
• Customer-focused, organized, adaptable, and eager to learn.

4. Technical Environment

• Cisco networking equipment and enterprise network platforms.
• LAN/WAN/WLAN, SD‑WAN, routing, and switching.
• Firewalls, VPNs, network security, and disaster recovery concepts.
• Network monitoring, packet analysis, ticketing, and CMDB tools.
• Windows/Linux connectivity troubleshooting.

5. Preferred Qualifications

• CCNA certification.
• Basic knowledge of network automation, scripting, and reporting.
• French reading skills are an advantage.