Multichannel Support Specialist - Flexible Hours

Metacom Careers; Malabon; Presencial; PHP 240.000 - 320.000; Tempo integral

Benefícios oferecidos por esta vaga

Flexible hours

Resumo da vaga

Metacom Careers in the Philippines seeks a customer service representative to provide exceptional support across phone, email, and live chat channels. You will resolve inquiries, schedule appointments, document interactions, and escalate issues when needed while collaborating with teammates to improve service delivery.

The role requires at least 2 years in customer service, strong English skills, and the ability to work well in a fast-paced call center environment with flexible hours.

Qualificações

• At least 2 years of customer service experience.
• Strong English skills.
• Ability to work in a fast-paced call center environment with flexible hours.

Responsabilidades

• Provide exceptional support across phone, email, and live chat channels.
• Resolve inquiries and schedule appointments.
• Document interactions and maintain accurate records.
• Collaborate with teammates to improve service delivery and processes.

Conhecimentos

Customer service experience

English proficiency

Call center experience

Descrição da vaga

Metacom Careers in the Philippines seeks a customer service representative to provide exceptional support across phone, email, and live chat channels. You will resolve inquiries, schedule appointments, document interactions, and escalate issues when needed while collaborating with teammates to improve service delivery.

The role requires at least 2 years in customer service, strong English skills, and the ability to work well in a fast-paced call center environment with flexible hours.