Proactive Multichannel Support Specialist

Metacom Careers; Tuguegarao; On-site; PHP 180,000 - 260,000; Full time

Job summary

Metacom Careers is seeking a customer service representative in the Philippines to address inquiries and resolve issues promptly. You will assist customers via phone, email, and chat while maintaining accurate records of interactions.

The ideal candidate has a Bachelor's degree in a relevant field (preferred) and strong English communication skills with a proactive, team-oriented work approach. Call center experience is a plus and highlights a fast-paced environment.

Qualifications

• Bachelor's degree in a relevant field (preferred).
• Strong English communication skills.
• Proactive, team-oriented work approach.
• Experience in call centers is a plus.

Responsibilities

• Address inquiries and resolve issues promptly.
• Assist customers via phone, email, and chat.
• Maintain accurate records of interactions.

Skills

English communication

Proactive mindset

Teamwork

Education

Bachelor's degree

Job description

Metacom Careers is seeking a customer service representative in the Philippines to address inquiries and resolve issues promptly. You will assist customers via phone, email, and chat while maintaining accurate records of interactions.

The ideal candidate has a Bachelor's degree in a relevant field (preferred) and strong English communication skills with a proactive, team-oriented work approach. Call center experience is a plus and highlights a fast-paced environment.