Flexible-Hours Multichannel Support Specialist

Metacom Careers; Malabon; Hybrid; PHP 240,000 - 360,000; Full time

Job summary

Metacom Careers in the Philippines is seeking a customer service representative to provide exceptional support across phone, email, and live chat channels. You will resolve inquiries, schedule appointments, and document interactions while collaborating with teammates to enhance service delivery.

The role requires at least two years of customer service experience, strong English communication skills, and the ability to thrive in a fast-paced call center with flexible hours.

Qualifications

• At least 2 years of experience in customer service.
• Strong written and verbal English communication.
• Ability to work in a fast-paced call center with flexible hours.

Responsibilities

• Provide support via phone, email, and live chat.
• Resolve inquiries and document interactions.
• Schedule appointments and collaborate with teammates to improve service delivery.

Skills

Customer service

English proficiency

Job description

Metacom Careers in the Philippines is seeking a customer service representative to provide exceptional support across phone, email, and live chat channels. You will resolve inquiries, schedule appointments, and document interactions while collaborating with teammates to enhance service delivery.

The role requires at least two years of customer service experience, strong English communication skills, and the ability to thrive in a fast-paced call center with flexible hours.