Flexible Hours Customer Support Specialist

Metacom Careers; Malabon; Híbrido; PHP 240.000 - 360.000; Jornada completa

Descripción de la vacante

Metacom Careers in the Philippines is seeking a customer service representative to provide exceptional support across phone, email, and live chat channels. You will resolve inquiries, schedule appointments, and document interactions while collaborating with teammates to enhance service delivery.

The role requires at least two years of customer service experience, strong English communication skills, and the ability to thrive in a fast-paced call center with flexible hours.

Formación

• At least 2 years of experience in customer service.
• Strong written and verbal English communication.
• Ability to work in a fast-paced call center with flexible hours.

Responsabilidades

• Provide support via phone, email, and live chat.
• Resolve inquiries and document interactions.
• Schedule appointments and collaborate with teammates to improve service delivery.

Conocimientos

Customer service

English proficiency

Descripción del empleo

Job Description

Metacom Careers in the Philippines seeks a customer service representative to provide exceptional support across phone, email, and live chat channels. You will resolve inquiries, schedule appointments, and document interactions while collaborating with teammates to improve service delivery. The role requires at least 2 years in customer service, strong English skills, and the ability to work well in a fast-paced call center environment with flexible hours.

Requirements

The role requires at least 2 years in customer service, strong English skills, and the ability to work well in a fast-paced call center environment with flexible hours.