Multi-Site IT Operations Lead | Security & PEZA Compliance

HelloConnect; Metro Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

HelloConnect in Manila is seeking an IT Operations Manager to lead a multi-site IT team, optimize service delivery, and ensure PEZA compliance. You will oversee day-to-day IT operations, network infrastructure, security, and asset management while coordinating with global leadership.

The ideal candidate has 5+ years in IT infrastructure with 3+ years in leadership, plus strong experience with Windows, macOS, MDM, and endpoint security, and proven stakeholder management.

Qualifications

• 5+ years in IT infrastructure.
• 3+ years in leadership roles.
• Proficient in Windows and macOS.
• Experience with MDM and endpoint security.
• Strong stakeholder management.

Responsibilities

• Lead a multi-site IT team to deliver services.
• Oversee day-to-day IT operations, network, and security.
• Drive service delivery optimization and asset management.
• Coordinate with global leadership and ensure PEZA compliance.

Skills

Leadership

Stakeholder management

Windows

macOS

MDM

Endpoint security

Job description

HelloConnect in Manila is seeking an IT Operations Manager to lead a multi-site IT team, optimize service delivery, and ensure PEZA compliance. You will oversee day-to-day IT operations, network infrastructure, security, and asset management while coordinating with global leadership.

The ideal candidate has 5+ years in IT infrastructure with 3+ years in leadership, plus strong experience with Windows, macOS, MDM, and endpoint security, and proven stakeholder management.