Multi-Branch Operations Manager

Our Clients; Cebu City; Presencial; PHP 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

Our Clients is seeking a seasoned Multi-Branch Operations Manager to drive sales and operational excellence across all branches. You will lead growth initiatives, oversee performance, and ensure customer experience aligns with company standards.

Strong leadership and a proven track record in multi-location management are essential. The role emphasizes strategic expansion, cost control, and cross-functional collaboration to achieve targets and support growth across locations.

Formación

• Bachelor's degree in Business Administration, Marketing, Management or similar.
• Master's degree is a plus but not required.
• At least 5 years running sales and operations at a managerial level across multi-branch setups.
• Experience overseeing sizable teams spread across locations and driving revenue growth.
• Strong leadership, analytical thinking, and proficiency with reporting tools.

Responsabilidades

• Design and execute sales strategies to drive growth, profitability, and market expansion.
• Identify new market opportunities and assess avenues for scale across branches.
• Collaborate with leadership on expansion plans, including new branches or markets.
• Monitor branch performance, optimize staffing and workflows, and protect the bottom line.
• Lead and develop branch teams, mentor staff, and promote continuous improvement across locations.
• Track performance, prepare regular updates, and build dashboards for visibility.

Conocimientos

Bachelor's degree

Leadership

Excel

Travel

Business acumen

Educación

Bachelor's degree

Master's degree preferred

Herramientas

Excel

Descripción del empleo

Location: Talamban, Cebu City

Work Setup: Full Onsite

Work Schedule: Monday-Friday

About the Role

The Multi-Branch Operations Manager will take charge of sales performance, day-to-day operations, and customer satisfaction across all the company branches. This role calls for someone who can grow the business, keep operations running smoothly, protect the bottom line, and rally different teams together to hit company targets — all while helping steer the company through its next phase of growth.

Key Responsibilities

Sales & Growth

• Design and execute strategies that drive sales, profitability, and overall business growth
• Identify and pursue new market opportunities, new customer segments, and avenues for scale
• Partner with leadership on expansion planning, including new branch or market entry

Branch Operations Oversight

• Monitor sales, operational performance, service quality, and profit margins across every branch
• Optimize workflows, staffing, and resource allocation to run leaner, more efficient operations
• Manage costs closely to protect the bottom line without compromising service standards
• Ensure every branch consistently follows company policy, meets operational benchmarks, and delivers on customer experience commitments

Performance & Reporting

• Track business performance across branches and translate data into actionable recommendations
• Deliver regular performance updates and business reviews to executive leadership
• Build reporting systems and dashboards that give visibility into branch-level and company-wide health

People & Culture

• Lead, coach, and develop branch-level sales and operations teams
• Build a pipeline of stronger performers through mentorship and hands-on management
• Champion continuous improvement — encouraging new ideas and better ways of working across all locations
• Collaborate cross-functionally with other departments to keep everyone aligned on shared targets

Qualifications

• A bachelor's degree in Business Administration, Marketing, Management, or something similar.
• A master's degree is a plus, though not required.
• At least 5 years running sales and operations at a managerial level — retail, motorcycle dealerships, automotive, food service, or other multi-branch businesses are all good fits.
• Experience overseeing sizable teams spread across multiple locations.
• A solid track record of growing revenue and making operations run better.
• Natural leadership instincts and the ability to manage people well.
• Sharp business sense, paired with a good handle on financial and operational matters.
• Know-how in sales strategy, running branch operations, and tracking performance.
• Strong analytical thinking and sound judgment under pressure.
• Confident communicator who can negotiate and manage relationships with different stakeholders.
• Hands-on experience improving customer experience and service standards.
• Comfortable working in Excel and other reporting tools at an advanced level.
• Ready and willing to travel often for site visits.