Multi-Branch Operations Manager

PM Consulting; Cebu City; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

PM Consulting is seeking a Multi-Branch Operations Manager to drive sales and oversee day-to-day operations across multiple locations in Cebu. The role focuses on growing revenue, protecting the bottom line, and aligning teams to hit targets.

Responsibilities include leading branch performance, optimizing workflows, and delivering insightful dashboards to executives. Travel to sites is expected as part of managing a multi-location business and ensuring customer excellence.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or Management.
• Master's degree is a plus.
• At least 5 years managing sales and operations across multiple locations.
• Experience leading sizable teams and growing revenue.
• Strong leadership, financial acumen, and stakeholder management.
• Advanced Excel and reporting tools proficiency.
• Willingness to travel frequently.

Responsibilities

• Design and execute strategies that drive sales, profitability, and overall business growth.
• Identify and pursue new market opportunities, new customer segments, and avenues for scale.
• Partner with leadership on expansion planning, including new branch or market entry.
• Monitor sales, operational performance, service quality, and profit margins across every branch.
• Optimize workflows, staffing, and resource allocation to run leaner, more efficient operations.
• Manage costs closely to protect the bottom line without compromising service standards.
• Ensure every branch consistently follows company policy, meets operational benchmarks, and delivers on customer experience commitments.
• Track business performance across branches and translate data into actionable recommendations.
• Deliver regular performance updates and business reviews to executive leadership.
• Build reporting systems and dashboards that give visibility into branch-level and company-wide health.
• Lead, coach, and develop branch-level sales and operations teams.
• Build a pipeline of stronger performers through mentorship and hands-on management.
• Champion continuous improvement - encouraging new ideas and better ways of working across all locations.
• Collaborate cross-functionally with other departments to keep everyone aligned on shared targets.

Skills

Leadership

Strategic thinking

Communication

Analytical thinking

Team mentorship

Stakeholder management

Problem solving

Adaptability

Negotiation

Travel willingness

Education

Bachelor's degree in Business Administration/Marketing/Management

Master's degree (preferred)

Tools

Excel

Reporting tools

Job description

Location: Talamban, Cebu City

Work Setup: Full Onsite

Work Schedule: Monday-Friday

About the Role

The Multi-Branch Operations Manager will take charge of sales performance, day-to-day operations, and customer satisfaction across all the company branches. This role calls for someone who can grow the business, keep operations running smoothly, protect the bottom line, and rally different teams together to hit company targets - all while helping steer the company through its next phase of growth.

Key Responsibilities

Sales & Growth

• Design and execute strategies that drive sales, profitability, and overall business growth
• Identify and pursue new market opportunities, new customer segments, and avenues for scale
• Partner with leadership on expansion planning, including new branch or market entry

Branch Operations Oversight

• Monitor sales, operational performance, service quality, and profit margins across every branch
• Optimize workflows, staffing, and resource allocation to run leaner, more efficient operations
• Manage costs closely to protect the bottom line without compromising service standards
• Ensure every branch consistently follows company policy, meets operational benchmarks, and delivers on customer experience commitments

Performance & Reporting

• Track business performance across branches and translate data into actionable recommendations
• Deliver regular performance updates and business reviews to executive leadership
• Build reporting systems and dashboards that give visibility into branch-level and company-wide health

People & Culture

• Lead, coach, and develop branch-level sales and operations teams
• Build a pipeline of stronger performers through mentorship and hands-on management
• Champion continuous improvement - encouraging new ideas and better ways of working across all locations
• Collaborate cross-functionally with other departments to keep everyone aligned on shared targets

Qualifications

• A bachelor's degree in Business Administration, Marketing, Management, or something similar.
• A master's degree is a plus, though not required.
• At least 5 years running sales and operations at a managerial level - retail, motorcycle dealerships, automotive, food service, or other multi-branch businesses are all good fits.
• Experience overseeing sizable teams spread across multiple locations.
• A solid track record of growing revenue and making operations run better.
• Natural leadership instincts and the ability to manage people well.
• Sharp business sense, paired with a good handle on financial and operational matters.
• Know-how in sales strategy, running branch operations, and tracking performance.
• Strong analytical thinking and sound judgment under pressure.
• Confident communicator who can negotiate and manage relationships with different stakeholders.
• Hands-on experience improving customer experience and service standards.
• Comfortable working in Excel and other reporting tools at an advanced level.
• Ready and willing to travel often for site visits.