Mortgage PMO Lead: Performance & Delivery Excellence

Wipro; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Wipro Limited in Quezon City, Philippines, is seeking a PMO professional to execute processes and drive team performance aligned with client contracts. You will manage shift briefings, review data, and prepare performance presentations for clients and leadership.

You will also coordinate with internal teams and the client manager to ensure delivery standards, participate in monthly reviews, and lead training for new joiners while seeking opportunities to automate and improve processes.

Qualifications

• 3-5 years of experience in PMO or process management.
• Experience in coordinating with clients and internal stakeholders.
• Proven ability to drive process metrics and quality improvements.

Responsibilities

• Execute processes per contract and ensure adherence to client requirements.
• Drive team performance on key process metrics and provide coaching to underperformers.
• Coordinate with stakeholders and client managers to update progress and resolve issues.
• Identify automation opportunities and collaborate with the automation team.

Skills

Mortgage Originations

Job description

Wipro Limited in Quezon City, Philippines, is seeking a PMO professional to execute processes and drive team performance aligned with client contracts. You will manage shift briefings, review data, and prepare performance presentations for clients and leadership.

You will also coordinate with internal teams and the client manager to ensure delivery standards, participate in monthly reviews, and lead training for new joiners while seeking opportunities to automate and improve processes.