Mortgage Loan Processor

MicroSourcing; Manila; On-site; PHP 320,000 - 520,000; Full time

Benefits offered by this job

Healthcare coverage day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking a Mortgage Loan Processor in Manila to join our Connective operations. You will handle accreditation requests, verify forms, and coordinate with Connective brokers and lenders to keep profiles current.

The role requires daily email management, updating Dynamics records, and following up with lenders across 50+ providers, with a hybrid day shift and on-site Eastwood location.

Qualifications

• Processing lender and service provider accreditation requests.
• Verifying accreditation forms for accuracy and broker activity with Connective.
• Updating broker profiles in Dynamics and responding to lenders/brokers when needed.

Responsibilities

• Update emails from lenders/brokers in Dynamics profiles.
• Respond to lenders/brokers and maintain broker lists.
• Follow up on accreditation progress with lenders across 50+ lenders.
• Coordinate processing of accreditation forms with onshore/offshore teams.

Skills

Dynamics

Mercury

CRM

Outlook

Tools

Dynamics

Mercury

CRM

Outlook

Job description

Discover your 100% YOU with MicroSourcing!

Position

Mortgage Loan Processor

Work Setup

Hybrid | Day shift

Location

Eastwood, Quezon City

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Connective Team member, you will learn about Connective and our place in the Australian mortgage home loan market culminating in the meaning and importance of an Accreditation to our brokers.

Learn our operating systems including Dynamics, Mercury, CRM and Outlook.

The position is responsible for processing our lender and service provider accreditation requests received from Connective brokers.

This involves checking the accreditation form for accuracy, our systems to ensure the broker is active with Connective, then signing the form (if required) and uploading the form into our Dynamics accreditation system then sending to the lender with current supporting documents for processing.

We receive various emails including accreditation forms from brokers, lenders & connective staff to the generic accreditation email. Our onshore team sends emails to the offshore team who process the accreditation form and action any emails received (i.e., approvals, general queries, etc.) daily. Each day we receive approximately 300 to 400 emails. Not all emails are sent to the offshore team for processing. Our onshore team retain some of the accreditation emails for processing.

You will be required to update emails received from lenders/brokers in the brokers Dynamics profile and in some instances respond to lenders/brokers. You are also responsible for updating the brokers lender list.

Once the accreditation form (with supporting documents) has been sent to the lender we follow up the progress of the accreditation with the lender. The follow‑up process varies with each lender. We process accreditations for 50 plus lenders and each accreditation request and process is different in their own way. We also provide additional documents, information and clarification required by the lenders. We also ensure to update the status and broker ID of the brokers as well as their documents.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

Terms & Conditions

• Terms & conditions apply