Reports Administrator

Point Digital Finance, Inc.; Philippines; On-site; PHP 446,000 - 781,000; Full time

Benefits offered by this job

Healthcare coverage day one

Paid time off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is seeking a Reports Administrator to place and track appraisal orders, provide timely updates to customers, and coordinate with Appraisal Management Companies. This onsite night-shift role requires strong attention to detail and effective cross-team collaboration.

Applicants with 2+ years in banking or administrative support, plus knowledge of real estate/mortgage processes, will excel. Proficiency in MS Office/Google Sheets is a plus.

Qualifications

• 2+ years in Banking, Consumer Lending, Operations, or Administrative Support.
• Experience in the real estate/mortgage industry is a plus.
• Knowledge of credit underwriting standards and income/asset evaluation is beneficial.
• Strong attention to detail and analytical abilities.

Responsibilities

• Place and manage appraisal orders and follow up on their statuses.
• Communicate updates to customers (Account Managers and Home Office).
• Coordinate with Appraisal Management Companies (AMCs) and relay messages.
• Maintain transparency in the Undelivered Appraisal queue with status updates.
• Manage communications with title companies regarding title order reports.
• Escalate title order issues as necessary.
• Collaborate with cross-functional teams to close applications.
• Perform additional tasks as needed.

Skills

Attention to detail

Analytical skills

Customer communication

Administrative support

Real estate/mortgage knowledge

Tools

MS Office

Google Sheets

Job description

Discover your 100% YOU with MicroSourcing!

Position: Reports Administrator
Location: 1880 Eastwood Libis, Quezon City
Work setup & shift: Night shift l Onsite

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (plus one or more dependents), paid time off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Benefit from flexible work arrangements that help you balance work and life.
• Career Growth: Take advantage of continuous learning and career advancement opportunities.
• Inclusive Teamwork: Join a team that celebrates diversity and fosters an inclusive culture.

Responsibilities:

• Place and manage appraisal orders and follow up on their statuses.
• Communicate updates to customers (Account Managers and Home Office).
• Coordinate with Appraisal Management Companies (AMCs) and relay messages.
• Maintain transparency in the Undelivered Appraisal queue with status updates.
• Manage communications with title companies regarding title order reports.
• Escalate title order issues as necessary.
• Collaborate with cross-functional teams to close applications.
• Perform additional tasks as needed.

Skills and Experience:

• Strong attention to detail and analytical skills.
• Proficient in Microsoft Office or Google Sheets, using formulas for efficiency.
• Interest in joining an early-stage tech company in real estate/fintech.
• 2+ years in Banking, Consumer Lending, Operations, or Administrative Support preferred.
• Experience in the real estate/mortgage industry is a plus.
• Knowledge of credit underwriting standards and income/asset evaluation is beneficial.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our Commitment to 100% YOU

MicroSourcing believes that our strength lies in the diversity and talent of our people. We foster an inclusive culture that embraces all races, genders, ethnicities, abilities, and backgrounds. We provide space for different perspectives and offer opportunities for everyone to thrive.

At MicroSourcing, equality isnt just a slogan—its our way of life. We dont just accept your unique, authentic self—we celebrate it and value every contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/*Terms & conditions apply*#LI-MY1