Loan Processor

MicroSourcing; Manila; Sur place; PHP 334 800 - 613 800; Plein temps

Avantages offerts par ce poste

Healthcare coverage on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Competitive compensation

Résumé du poste

MicroSourcing is seeking a Loan Processor to handle brokerage accreditation requests. The role involves verifying accreditation forms, ensuring broker activity, and uploading documents into the Dynamics system.

You will coordinate with lenders and Connective staff, manage broker profiles, and respond to inquiries while supporting onshore and offshore teams. This hybrid, day-shift position is based in Eastwood, Quezon City.

Qualifications

• Experience handling accreditation or processing similar lender/broker documents is a plus.
• Comfort with multi-system workflows and email triage.
• Ability to maintain accuracy while processing high volumes (50+ lenders).

Responsabilités

• Process broker accreditation requests from Connective brokers by verifying forms and broker activity.
• Update broker profiles and respond to lenders/brokers as needed.
• Upload accreditation forms and supporting documents into the Dynamics system.
• Follow up on accreditation status with lenders and manage documentation.
• Handle daily emails related to accreditation and coordinate with onshore and offshore teams.

Connaissances

Communication

Attention to detail

Time management

Formation

Bachelor's degree

Outils

Dynamics

Mercury

CRM

Outlook

Description du poste

Position

Loan Processor

Work Setup

Hybrid | Day shift

Location

Eastwood, Quezon City

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above‑market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company‑sponsored events and activities.
• Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Connective Team member, you will learn about Connective and our place in the Australian mortgage home loan market culminating in the meaning and importance of an Accreditation to our brokers.

Learn our operating systems including Dynamics, Mercury, CRM and Outlook.

The position is responsible for processing our lender and service provider accreditation requests received from Connective brokers.

This involves checking the accreditation form for accuracy, using our systems to ensure the broker is active with Connective, then signing the form (if required) and uploading it into our Dynamics accreditation system before sending it to the lender with current supporting documents for processing.

We receive various emails including accreditation forms from brokers, lenders and Connective staff to the generic accreditation email. Our onshore team forwards emails to the offshore team who process the accreditation form and action any emails received (i.e. approvals, general queries, etc.) daily. Each day we receive approximately 300 to 400 emails. Not all emails are sent to the offshore team for processing. Our onshore team retains some of the accreditation emails for processing.

You will be required to update emails received from lenders/brokers in the brokers Dynamics profile and, in some instances, respond to lenders/brokers. You are also responsible for updating the broker's lender list.

Once the accreditation form (with supporting documents) has been sent to the lender, we follow up on the progress of the accreditation with the lender. The follow‑up process varies with each lender. We process accreditations for 50 plus lenders and each accreditation request and process is different in their own way. We also provide additional documents, information and clarification required by the lenders. We also ensure to update the status and broker ID of the brokers as well as their documents.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply