Mortgage Insurance Coordinator - Night Shift (Onsite)

MicroSourcing International; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Healthcare on day one

Performance bonuses

Paid time-off

Team events

Career growth opportunities

Job summary

MicroSourcing is seeking an Insurance Coordinator to support mortgage processing and property insurance coverage from our Libis, Quezon City site. This onsite, night-shift role focuses on accurate, compliant handling of insurance documents and active communication with homeowners and providers.

You will manage a pipeline, review policies for accuracy, and coordinate with processing, closing, and funding teams to move files toward close.

Qualifications

• 1+ years of experience in mortgage processing, escrow assistance, insurance, or equivalent.
• Strong command of US Real Estate and Mortgage processing concepts.
• High English language proficiency with exceptional written and verbal communication skills.
• Fastidious attention to detail and strong pipeline management capabilities.

Responsibilities

• Order, upload, and organize insurance documents using Point systems and internal applications.
• Review Homeowner’s, Flood, and Condo Master Insurance Policies for coverage accuracy and compliance.
• Manage a designated file pipeline in a timely and accurate manner to ensure swift application processing.
• Communicate and follow up regularly with homeowners and insurance providers to resolve document issues.
• Escalate complex insurance ordering issues promptly to key internal and external stakeholders.
• Collaborate with cross-functional processing, closing, and funding teams to successfully bring applications to close.
• Assist the servicing team with amending loss payee details following loan funding.

Skills

Mortgage processing

US mortgage concepts

English proficiency

Pipeline management

Tools

Point systems

Microsoft Office

Google Workspace

Job description

Discover your 100% YOU with MicroSourcing!

Position: Insurance Coordinator

Location: Libis, Quezon City

Work setup & shift: Onsite| Night shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

As an Insurance Coordinator, you will play a key role in supporting mortgage processing and real estate transactions by ensuring accurate, compliant, and timely handling of property insurance coverage. You will deliver exceptional customer service to homeowners and vendors while maintaining pipeline management efficiency to help move files seamlessly to closing.

In This Role, You Will

• Order, upload, and organize insurance documents using Point systems and internal applications.
• Review Homeowner’s, Flood, and Condo Master Insurance Policies for coverage accuracy and compliance.
• Manage a designated file pipeline in a timely and accurate manner to ensure swift application processing.
• Communicate and follow up regularly with homeowners and insurance providers to resolve document issues.
• Escalate complex insurance ordering issues prompt to key internal and external stakeholders.
• Collaborate with cross-functional processing, closing, and funding teams to successfully bring applications to close.
• Assist the servicing team with amending loss payee details following loan funding.
  
  

What You Need

Non-negotiables

• 1+ years of experience as a mortgage processor, escrow assistant, insurance agent, or equivalent role
• Strong command of US Real Estate and Mortgage processing concepts
• High English language proficiency with exceptional written and verbal communication skills
• Fastidious attention to detail and strong pipeline management capabilities
• Proficiency in Microsoft Office Suite and/or Google Workspace
  
  

Preferred Skills/expertise

• Direct exposure to US mortgage tools (such as Point systems)
• Background or strong interest in consumer fintech or early-stage tech environments
• Proven track record in high-touch, customer-first service environments
• Strong problem-solving abilities to handle coverage and loss payee escalations
  
  

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply