Mortgage Insurance Coordinator - Night Shift

Hammerjack Pty Ltd; Philippines; On-site; PHP 350,000 - 520,000; Full time

Benefits offered by this job

HMO Day 1 + 1 Free Dependent

Job summary

Hammerjack Pty Ltd is seeking an Insurance Coordinator to join our team in Eastwood, QC. You will manage insurance documentation across the US mortgage loan pipeline, ensuring full compliance, proper coverage, and smooth collaboration between homeowners, insurers, and internal teams.

In this role, you will verify coverage, organize policies in Calyx Point and other systems, and maintain open communication with homeowners and providers to gather documents and resolve issues, contributing to

Qualifications

• Minimum Experience: 1+ years of experience as a Mortgage Processor, Escrow Assistant, Insurance Agent, or in a closely related administrative/processing role.
• Direct background in US Real Estate and/or Mortgage Processing is a plus.

Responsibilities

• Insurance Documentation Management: Order, upload, and organize homeowner, flood, and condo master insurance policies.
• Coverage Verification & Review: Verify accuracy and ensure adequate coverage.
• Pipeline & Docket Management: Use status reports to prioritize active dockets toward closing.
• Homeowner & Vendor Communication: Gather required documents and resolve insurance issues.
• Issue Escalation: Elevate complex orders or discrepancies to the appropriate parties.
• Cross-Functional Collaboration: Work with processors, closers, and funders to move applications to closing.
• Post-Closing Support: Assist servicing with updating the loss payee after funding.
• Compliance & Continuous Learning: Adhere to policies and regulations while expanding processing skills.

Skills

Mortgage LOS software

Insurance policy validation

Microsoft Office

Google Workspace

Tools

Calyx Point

Real estate fintech software

Job description

Hammerjack Pty Ltd is seeking an Insurance Coordinator to join our team in Eastwood, QC. You will manage insurance documentation across the US mortgage loan pipeline, ensuring full compliance, proper coverage, and smooth collaboration between homeowners, insurers, and internal teams.

In this role, you will verify coverage, organize policies in Calyx Point and other systems, and maintain open communication with homeowners and providers to gather documents and resolve issues, contributing to