MoR & Refunds Specialist

WebBeds; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Job summary

WebBeds in the Philippines seeks a Mor and Refunds Executive to manage MoR and credit card refunds, ensuring accuracy and adherence to controls. You will validate refund requests and process approved refunds while monitoring alert cases to minimize financial risk.

You will collaborate with Finance, Customer Service, and partners to resolve exceptions and maintain audit-ready documentation, contributing to a smooth experience for customers and hotels.

Qualifications

Responsibilities

• Validate MoR refund requests.
• Process approved refunds while monitoring alert cases to minimize financial risk.
• Collaborate with Finance, Customer Service and partners to resolve exceptions and maintain audit-ready documentation.

Job description

WebBeds in the Philippines seeks a Mor and Refunds Executive to manage MoR and credit card refunds, ensuring accuracy and adherence to controls. You will validate refund requests and process approved refunds while monitoring alert cases to minimize financial risk.

You will collaborate with Finance, Customer Service, and partners to resolve exceptions and maintain audit-ready documentation, contributing to a smooth experience for customers and hotels.