Mining Support Team Leader | Onsite | Makati | Day Shift | Weekends Off

Emapta; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

HMO coverage

Competitive salary

Day shift

Makati office location

Fixed weekends off

Salary advance program

Upskilling through Emapta Academy

Gym access

Lifestyle perks

Employee referral incentives

Government benefits

15 annual leaves

Job summary

Emapta Philippines is hiring a Mining Support Team Leader to strengthen workforce compliance, lead a team of Offshore Compliance Officers, and drive operational excellence for Australian mining clients from Makati.

You will oversee training matrices, licensing, audits, and client onboarding, while mentoring 4 officers and coordinating workforce planning. The role offers day shift, onsite work in Makati, competitive salary, and growth opportunities across global teams.

Qualifications

• Proficiency in Microsoft Office Suite and reporting tools.
• Strong attention to detail and accuracy.
• Good decision-making and problem-solving skills.
• Above-average English communication skills, both written and verbal.

Responsibilities

• Lead, mentor, and develop Offshore Compliance Officers.
• Provide daily direction, coaching, and operational support.
• Conduct regular one-on-one meetings and performance reviews.
• Manage workload allocation and resource planning.
• Coordinate leave coverage and workforce support requirements.
• Act as the primary escalation point for operational issues.
• Manage training matrix compliance requirements.
• Monitor licences, qualifications, and competency compliance.
• Conduct compliance audits and documentation reviews.
• Support client onboarding requirements and portal management.
• Identify and mitigate compliance risks.
• Oversee administrative activities across supported accounts.
• Maintain trackers, databases, and reporting tools.
• Prepare operational reports and performance data.
• Ensure the accuracy and integrity of workforce records.
• Develop and maintain standard operating procedures.
• Identify opportunities to improve efficiency and service delivery.
• Support automation and process improvement initiatives.
• Promote consistency and quality across the offshore function.

Skills

Microsoft Office Suite

Reporting tools

Attention to detail

Decision-making

English communication

Job description

Strengthen Workforce Compliance Across Australia's Mining Industry

Build your leadership career at the core of Australia's mining and resources industry. As a Mining Support Team Leader, you'll strengthen workforce compliance, team performance, and operational excellence behind critical mining operations. Lead with international impact, expand your industry expertise, and take your global career further without leaving the Philippines.

Your Career at a Glance

• Employment Type: Full-time
• Shift: Day Shift, Weekends Off
• Work Setup: Onsite, Makati

Exciting Perks Await!

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Day Shift Schedule
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 15 annual leaves to be used at your own discretion (including 10 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• At least 3 to 5 years of relevant professional experience
• Proficiency in Microsoft Office Suite and reporting tools
• Strong attention to detail and accuracy
• Good decision-making and problem-solving skills
• Above-average English communication skills, both written and verbal

Your Daily Tasks

Leadership & Team Management

• Lead, mentor, and develop Offshore Compliance Officers.
• Provide daily direction, coaching, and operational support.
• Conduct regular one-on-one meetings and performance reviews.
• Manage workload allocation and resource planning.
• Coordinate leave coverage and workforce support requirements.
• Act as the primary escalation point for operational issues.

Compliance & Quality Assurance

• Manage training matrix compliance requirements.
• Monitor licences, qualifications, and competency compliance.
• Conduct compliance audits and documentation reviews.
• Support client onboarding requirements and portal management.
• Identify and mitigate compliance risks.

Administration & Reporting

• Oversee administrative activities across supported accounts.
• Maintain trackers, databases, and reporting tools.
• Prepare operational reports and performance data.
• Ensure the accuracy and integrity of workforce records.

Continuous Improvement

• Develop and maintain standard operating procedures.
• Identify opportunities to improve efficiency and service delivery.
• Support automation and process improvement initiatives.
• Promote consistency and quality across the offshore function.

Direct Reports

• Lead and manage 4 Offshore Compliance Officers

About the Client

Our client is an established Australian workforce solutions and labour hire provider supporting businesses across mining and resources, construction, infrastructure, engineering, rail, renewables, manufacturing, and defence. They specialize in workforce planning, recruitment, onboarding, compliance, and ongoing workforce management. Within the mining sector, they support open-cut and underground operations with skilled, flexible workforces. Their approach prioritizes safety, workforce compliance, technical capability, service quality, and operational reliability to help clients deliver complex projects nationwide.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.