Mindanao Field Service & After-Sales Supervisor

Equiprime Optimum Solutions, Inc.; Davao City; On-site; PHP 600,000 - 900,000; Full time

Job summary

Equiprime Optimum Solutions, Inc. is seeking a Service & After-sales Supervisor (Mindanao Site) to support the Service Manager in day-to-day operations across Mindanao, focusing on heavy equipment service delivery and after-sales support.

You will lead service teams, ensure timely servicing, coordinate with head office, manage service data, and drive parts forecasting while traveling to various Mindanao sites.

Qualifications

• Preferably a graduate of BS Mechanical or Electrical Engineering or relevant Technical Vocational course.
• 5+ years experience in the Heavy Equipment Industry.
• 1-2 years experience as Service Team Leader or Service Supervisor.
• Can drive 4 wheeled vehicles and travel within Mindanao sites.
• Ability to lead and manage service teams within Mindanao Area.

Responsibilities

• Managing the service activities of all equipment within the area and ensuring servicing is completed on schedule.
• Coordinating with Head Office Service Base and Service Teams on day-to-day activities.
• Managing Service Team(s): review job orders, schedule manpower/equipment, ensure prep before dispatch.
• Monitoring Service Personnel/Team status on dispatch and reporting until job is completed.
• Reviewing service reports and following up with customers and departments to close jobs on time.
• Managing the Service Information & Database for operating equipment, including history.
• Forecasting parts/materials requirements and recommending for purchasing or replenishment.
• Leading and assisting Service Personnel/Teams in the area.
• Inspecting project sites and coordinating with customers on service/technical matters.
• Testing, commissioning and servicing Company-supplied equipment.

Skills

Leadership

Team coordination

Service management

Heavy equipment knowledge

Travel readiness

Education

BS Mechanical Engineering

BS Electrical Engineering

Technical Vocational course

Job description

Equiprime Optimum Solutions, Inc. is seeking a Service & After-sales Supervisor (Mindanao Site) to support the Service Manager in day-to-day operations across Mindanao, focusing on heavy equipment service delivery and after-sales support.

You will lead service teams, ensure timely servicing, coordinate with head office, manage service data, and drive parts forecasting while traveling to various Mindanao sites.