Middle Mile Dispatch Lead | Operations

Shopee; Philippines; On-site; PHP 500,000 - 700,000; Full time

Job summary

Shopee Philippines is seeking an experienced Middle Mile Operations Supervisor to oversee daily truck dispatch planning from sorting centers to regional hubs and back. You will ensure efficient routes, monitor fleet performance, and maintain SLA alignment while guiding a team of Middle Mile Coordinators.

Responsibilities include coordinating with Supply for truck provisioning, addressing delays, tracking KPIs, and optimizing use of budget-friendly trucks to reduce costs.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Industrial Engineering or related field.
• Minimum 2-4 years of experience in logistics or transportation, preferably in middle mile operations.
• At least 3 years of supervisory-level experience in operations or transport management.
• Strong verbal and written communication in English and Filipino/local language.

Responsibilities

• Oversee daily truck dispatch planning from sorting centers to regional hubs and vice versa.
• Ensure optimal truck utilization by planning efficient routes, backloads, and trip assignments.
• Monitor fleet availability, performance, and SLA compliance.
• Maintain high delivery compliance and minimize turnaround time.
• Address delays, breakdowns, and trucker performance issues swiftly.
• Coordinate with Supply team for truck supply and issue resolution.
• Track daily operational KPIs: on-time dispatch, transit compliance, cost efficiency, truck attendance.
• Lead and guide Middle Mile Coordinators/Allocators.
• Ensure team understands priorities and execution plans.
• Optimize use of low-cost/controlled trucks to reduce costs (wetlease/drylease).
• Prepare regular reports on MM performance, utilization and issues.
• Support campaign planning and adjust resources as needed.

Education

Bachelor's degree in Supply Chain / Logistics / Industrial Engineering

Job description

Shopee Philippines is seeking an experienced Middle Mile Operations Supervisor to oversee daily truck dispatch planning from sorting centers to regional hubs and back. You will ensure efficient routes, monitor fleet performance, and maintain SLA alignment while guiding a team of Middle Mile Coordinators.

Responsibilities include coordinating with Supply for truck provisioning, addressing delays, tracking KPIs, and optimizing use of budget-friendly trucks to reduce costs.