Microsoft Licensing Operations Associate

Booth & Partners; Philippines; On-site; PHP 360,000 - 480,000; Full time

Job summary

Booth & Partners is seeking a detail-oriented Microsoft Technology Associate to support EA, CSP and other licensing customers. The MSA will manage licensing operations, renewals, and day-to-day engagement across the territory, helping customers navigate licensing complexity and ensuring smooth milestone execution.

You will collaborate with MTSs, CS Managers, and cross-functional teams to align licensing with Modern Work, Azure, AI and Security initiatives, driving customer satisfaction and

Qualifications

• 1–3 years in technology sales, inside sales, customer success, or licensing advisory.
• Familiarity with Microsoft licensing programs (EA, CSP, M365, Azure) preferred.
• Strong communication, analytical, and relationship-building skills.

Responsibilities

• Act as a trusted point of contact for customer questions across EA, CSP, and other Microsoft programs.
• Provide guidance on program rules, acquisition vehicles, and entitlements.
• Research and resolve customer scenarios, escalating complex issues to the MTS when needed.
• Partner with the MTS to proactively manage EA milestones (true-ups, renewals, reconciliations, billing timelines).
• Support CSP monthly/annual billing reconciliation, ensuring accuracy and entitlement alignment.
• Prepare licensing workbooks, quotes, renewal documentation, and reservation tracking.
• Ensure licensing changes are accurately documented and communicated to customers and account teams.
• Handle licensing operations and administrative tasks to allow the MTS to focus on strategic growth opportunities.
• Join customer calls to address licensing-related questions in real time.
• Build licensing summaries and consumption reports for use in customer reviews and roadmap sessions.
• Identify potential upsell and cross-sell opportunities based on licensing data (e.g., Copilot, Security, Azure Reservations).

Skills

Customer focus

Microsoft licensing familiarity

Communication skills

Analytical skills

Job description

Booth & Partners is seeking a detail-oriented Microsoft Technology Associate to support EA, CSP and other licensing customers. The MSA will manage licensing operations, renewals, and day-to-day engagement across the territory, helping customers navigate licensing complexity and ensuring smooth milestone execution.

You will collaborate with MTSs, CS Managers, and cross-functional teams to align licensing with Modern Work, Azure, AI and Security initiatives, driving customer satisfaction and