Microsoft Dynamics Functional Consultant

SID Global Solutions APAC; Makati; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

SID Global Solutions APAC in the Philippines is seeking a Dynamics 365 specialist to translate business requirements into functional and technical specifications. The role includes developing CRM components (forms, workflows, plugins, dashboards, reports) and leveraging the latest web technologies where required for the Process Factorial workflow.

You will integrate with Azure services (Service Bus, Function Apps, APIM) and support DevOps practices, data exchanges, documentation, and deployments

Qualifications

• Excellent communication skills and ability to translate complex concepts to business terms.
• Strong analytical thinking and decision-making abilities.
• Experience leading teams and mentoring others.
• Highly collaborative and capable of managing stakeholder relationships.

Responsibilities

• Analyze business requirements and translate into functional and technical specs for Dynamics 365 solutions.
• Develop CRM components (forms, workflows, plugins, dashboards, reports).
• Implement web development with the latest stack as needed for processes.
• Build integrations using REST and Power Automate Flow.

Skills

Strong communication

Analytical thinking

Leadership

Collaboration

Education

Bachelor's degree in Information Technology, Computer Science, Engineering, or related field

Tools

Dynamics 365 CE

Azure services

Power Platform

Job description

Analyze business requirements and translate them into functional and technical specifications for Dynamics 365 solutions, ensuring alignment with business needs and technical feasibility.

Duties & Responsibilities Solution Development

• Analyze business requirements and translate them into functional and technical specifications for Dynamics 365 solutions, ensuring alignment with business needs and technical feasibility.
• Develop CRM components (forms, workflows, plugins, dashboards, reports)
• Web Development experience with the latest web stack. (Required for Process Factorial)
• Integration & Technical Implementation Build integrations using REST and experience with Power Automate Flow.
• Utilize Azure services (Service Bus, Function Apps, AppInsights, APIM, Logic Apps, App service) Support data exchange across systems DevOps Provide implementation and deployment guides Package solutions and manage deployments across environments
• Knowledgeable with Application Lifecycle Management and Proficient with ADO and Github
• Troubleshoot defects and production issues Requirements Analysis & Solution Design
• Translate business needs into system designs
• Conduct fit-gap analysis and recommend solutions Define integrations, data flows, and system interactions Documentation
• Produce functional and technical specifications
• Create process flows, sequence diagrams, and data mappings
• Prepare deployment-ready documentation
• Communicate with business and technical teams
• Conduct demos and walkthroughs of solutions
• Align requirements, scope, and expectations

Education

• BS in Information Technology, Computer Science, Engineering, or a related field. Advanced degree or equivalent experience is an advantage.

Technical Knowledge / Experience Core Competencies

• Dynamics 365 CE customization, including forms, workflows, plugins, and extensibility
• Azure integration services (Service Bus, Function Apps, APIM) Power Platform experience (Dataverse, Power Apps, Power Automate, Power Pages, Power BI) Solution & Delivery Expertise Business analysis and requirements elicitation
• End-to-end system design and technical documentation
• Testing strategy definition, validation, and quality assurance
• Strong stakeholder communication across business and technical teams

Behavioral Skills

• Excellent communication skills, with the ability to translate complex technical concepts into business-friendly language
• Strong analytical thinking with sound decision-making capabilities
• Proven leadership and mentoring mindset, fostering team growth and performance
• Highly collaborative, with strong stakeholder engagement and relationship management

Professional Certification & Licenses

• Microsoft Certified: Power Platform Fundamentals (PL-900)
• Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230)
• Microsoft Certified: Power Platform Developer Associate (PL-400) is a big plus
• Agile or Business Analysis certifications are a plus.