We are seeking a Microsoft Dynamics 365 Developer responsible for designing, developing, configuring, and supporting Microsoft Dynamics 365 and Power Platform solutions that enable business capabilities and improve operational efficiency.
The successful candidate will work closely with product teams, business stakeholders, business analysts, architects, and technical leads to deliver secure, scalable, and high-quality CRM solutions aligned with enterprise standards.
Key Responsibilities
Solution Development
- Design, develop, and implement Microsoft Dynamics 365 solutions, including custom components, plugins, workflows, and integrations.
- Develop solutions that meet business requirements and technical standards.
- Build scalable and maintainable CRM solutions using Dynamics 365 and Power Platform.
Customization & Configuration
- Configure and customize Dynamics 365 CRM applications using native platform capabilities.
- Extend Dynamics 365 functionality using Power Platform tools and technologies.
- Develop custom solutions based on business and technical requirements.
Integration & Data Management
- Develop and maintain system integrations using APIs and other integration technologies.
- Support data modeling, migration, transformation, and data quality activities.
- Work with Microsoft Dataverse and related data services.
Software Development & Delivery
- Participate in the full Software Development Life Cycle (SDLC), including requirements analysis, development, testing, deployment, and release management.
- Develop, test, debug, and deploy Dynamics 365 solutions.
- Follow Agile delivery practices and contribute to continuous improvement.
Support & Maintenance
- Troubleshoot and resolve Dynamics 365 application issues, defects, and technical problems.
- Perform root cause analysis and implement permanent solutions.
- Support platform enhancements, maintenance activities, and performance improvements.
- Collaborate with Business Analysts, Product Owners, Architects, and other technical teams to translate business requirements into effective technical solutions.
- Participate in technical discussions, solution design sessions, and project planning activities.
- Communicate technical concepts effectively to both technical and non-technical stakeholders.
Governance & Quality
- Ensure solutions adhere to established coding standards, security policies, and enterprise architecture guidelines.
- Apply best practices for application development, security, performance, and maintainability.
- Conduct appropriate testing and quality checks before deployment.
Documentation
- Create and maintain technical documentation, including solution designs, configurations, integrations, and deployment procedures.
- Support knowledge transfer and solution sustainment activities.
Required Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- At least 2 years of hands-on experience in Microsoft Dynamics 365 and Power Platform development.
- Strong experience in Dynamics 365 CRM customization and configuration.
- Proficiency in:
- Microsoft Dynamics 365
- Microsoft Power Platform
- Microsoft Dataverse
- C# / .NET
- API and integration development
- Experience with system integrations, data handling, and solution deployment.
- Familiarity with Agile software development methodologies.
- Understanding of DevOps practices and software development lifecycle processes.
Preferred Qualifications
- Experience with Microsoft Azure services, such as:
- Exposure to CI/CD pipelines and release management tools, particularly Azure DevOps.
- Understanding of CRM business processes such as: