Microsoft Dynamics 365 Developer

Gratitude Philippines; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

Gratitude Philippines is seeking a Microsoft Dynamics 365 Developer to design, develop, configure, and support Dynamics 365 and Power Platform solutions that enable business capabilities and improve operational efficiency.

The role collaborates with product teams, stakeholders, and technical leads to deliver secure, scalable CRM solutions aligned with enterprise standards, based in Makati City, Philippines.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 2+ years of hands‑on experience in Microsoft Dynamics 365 and Power Platform development.
• Proficiency in Dynamics 365 (CRM) customization and configuration, Dataverse, and API/integration development.
• Experience with system integrations, data handling, and solution deployment.
• Familiarity with Agile delivery and DevOps practices.

Responsibilities

• Design and build Dynamics 365 solutions, including custom components, plugins, workflows, and integrations.
• Configure and extend Dynamics 365 applications using native features and Power Platform capabilities.
• Develop system integrations and support data modeling, migration, and data quality management.
• Contribute to the full software development lifecycle, including development, testing, deployment, and release management.
• Troubleshoot issues, perform root cause analysis, and implement enhancements to improve system stability and performance.
• Collaborate with business analysts, product owners, and architects to translate requirements into technical solutions.
• Ensure adherence to coding standards, security policies, and enterprise architecture guidelines.
• Maintain clear technical documentation to support solution sustainment and knowledge transfer.

Skills

Dynamics 365

Power Platform

C#

JavaScript

Agile/DevOps

Education

Bachelor’s degree in CS/IT

Tools

Dataverse

Azure DevOps

Logic Apps

Service Bus

Job description

About the Role:

The Microsoft Dynamics 365 Developer is responsible for designing, developing, configuring, and supporting Dynamics 365 and Power Platform solutions to enable business capabilities and improve operational efficiency. This role collaborates with product teams, business stakeholders, and technical leads to ensure delivery of secure, scalable, and high-quality CRM solutions aligned with enterprise standards. This role will be based in 6750 Building, Makati City, Philippines.

Key Responsibilities:

• Solution Development: Design and build Dynamics 365 solutions, including custom components, plugins, workflows, and integrations
• Customization & Configuration: Configure and extend Dynamics 365 applications using native features and Power Platform capabilities
• Integration & Data: Develop system integrations and support data modeling, migration, and data quality management
• Delivery Execution: Contribute to the full software development lifecycle, including development, testing, deployment, and release management
• Support & Maintenance: Troubleshoot issues, perform root cause analysis, and implement enhancements to improve system stability and performance
• Collaboration: Work with business analysts, product owners, and architects to translate requirements into technical solutions
• Governance & Quality: Ensure adherence to coding standards, security policies, and enterprise architecture guidelines
• Documentation: Maintain clear technical documentation to support solution sustainment and knowledge transfer

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 2+ years of hands‑on experience in Microsoft Dynamics 365 and Power Platform development

Proficiency in:

• Dynamics 365 (CRM) customization and configuration
• Dataverse and API/integration development
• C#, .NET, JavaScript
• Experience with system integrations, data handling, and solution deployment
• Familiarity with Agile delivery and DevOps practices

Preferred Qualifications:

• Experience with Azure services (e.g., Logic Apps, Functions, Service Bus)
• Exposure to CI/CD pipelines and release management tools (e.g., Azure DevOps)
• Understanding of CRM business processes (Sales, Service, Finance, or Operations)

Key Competencies:

• Strong problem-solving and analytical skills
• Effective communication and stakeholder collaboration
• Accountability for delivery quality and timelines
• Continuous learning and adaptability in evolving technologies

Scope and Impact:

• Delivers reliable and scalable Dynamics 365 solutions that support business operations
• Enhances user experience and operational efficiency through automation and system improve