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Private Advertiser is seeking an execution and remediation professional to own high-volume admin work across Microsoft 365, Intune, Entra ID, and Apple Business Manager, with hands-on support for legacy directory and file store migration.
The role focuses on configuring Exchange Online, SharePoint Online, OneDrive, Teams, Intune device policies, Entra ID lifecycle, and migration validation, within a ticket-driven support environment.
The position is an execution and remediation role. It owns the sustained, high-volume administrative work across Microsoft 365, Intune, Entra ID, and Apple Business Manager, and provides hands-on support to the legacy directory and file store migration program.
• Administer Exchange Online, SharePoint Online, OneDrive, and Teams within delegated administrative scopes
• Manage mailbox provisioning, shared mailboxes, distribution groups, and mail flow configuration
• Perform license assignment, reconciliation, and reclamation across the M365 A5 estate; report on unused and orphaned licenses
• Execute service health monitoring and first-line diagnosis of tenant-level service issues
• Maintain administrative runbook documentation for all recurring procedures
• Administer Intune device configuration, compliance, and application deployment policies for company-issued devices only — Intune MDM is never applied to personal devices at Cadence, and this boundary is not subject to local interpretation
• Monitor and remediate device compliance failures across the school and SSC estate
• Package, deploy, and update applications through Intune
• Maintain Windows Update for Business rings and report on patch compliance
• Support the Windows 10 end-of-support refresh program with device readiness reporting
• Execute systematic cleanup of stale, duplicate, orphaned, and disabled Entra ID user and device objects
• Reconcile Entra ID accounts against the UKG HR system of record; identify and escalate discrepancies
• Support joiner/mover/leaver processing, including timely disable and license reclamation on separation
• Maintain group membership hygiene, including dynamic group rule validation
• Produce recurring account hygiene reporting. Report actionable counts — active, enabled, seen within 90 days — as the headline figure. Raw object counts are inflated by stale records across 336+ sites and must not be quoted externally
• Support Conditional Access and phishing-resistant MFA (FIDO2) enrollment operations, including registration troubleshooting and key lifecycle tracking
• Assist the migration of on-premises Active Directory objects and legacy file shares into Entra ID, SharePoint Online, and OneDrive
• Perform pre-migration discovery: share inventory, permission mapping, data volume assessment, and stale-data identification
• Execute assigned migration batches, validate results, and remediate permission and metadata failures
• Document source-to-target mapping and post-migration validation evidence
• Support cutover activities and post-cutover issue resolution
• Administer Apple Business Manager: device assignment, Automated Device Enrollment (ADE) token lifecycle, Managed Apple Account administration, and Apps and Books (VPP) license management
• Maintain the ABM-to-Intune connection, including token renewal before expiry
• Execute device enrollment for new and refreshed hardware; resolve enrollment failures
• Reconcile ABM, Intune, and Entra device inventories; identify and close enrollment gaps — including devices that are Entra-joined but not Intune-enrolled
• Perform device record cleanup, retirement, and wipe processing for returned, lost, and end-of-life hardware
• 4+ years administering Microsoft 365 in a production environment of 1,000+ users
• 2+ years hands-on Microsoft Intune administration, including device configuration, compliance policy, and application deployment
• 2+ years Entra ID (Azure AD) administration, including account lifecycle, groups, and Conditional Access operations
• Demonstrated experience with Apple Business Manager and Automated Device Enrollment
• Demonstrated experience supporting a directory or file share migration to Microsoft 365 (AD to Entra ID, file shares to SharePoint/OneDrive)
• Experience working in a ticket-driven support environment with documented SLAs